Dodgy company

Supanet www.supanet.com
★★☆☆☆
2.4
39.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

exMacGregor352's review of Supanet www.supanet.com

“Dodgy company”

★☆☆☆☆

written by exMacGregor352 on 19/02/2019

After leaving Supanet in 2014 have just received an e mail about paying for a router I apparently never returned . I wa told it was £69 . When ringing the company was told if should have been £99, at no time when I cancelled was I told to return the router or in the intervening 5 years. I have paid them basically to get rid of them . Their customer service and billing departments were the worst I have ever dealt with . I presume the mention of a return was in the contract which despite asking for a hard copy several times I never received . I have read other review sites and I am not the only person this has happened to , I literally feel I have been robbed , but hopefully this will be the last I ever here from them . Don't use them you will probably regret it.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Was this review helpful? 4 0