Just so so bad.

Supanet www.supanet.com
★★☆☆☆
2.4
39.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

334Owens's review of Supanet www.supanet.com

“Just so so bad.”

★☆☆☆☆

written by 334Owens on 31/12/2017

They are just absolutely useless at everything they do as far as I am concerned and I would be embarrassed to be associated with running a company that puts so much emphasis on appearing to be approachable and 'cool' and 'trendy' but which in fact offers a completely useless customer service.

Shame on you!

BTW. the implicit threat in the "agree and proceed" caveat by its nature increases the satisfaction score. Perhaps they could have additional scoring criteria...."speed of answering phone"....."satisfaction with responses"....."fairness"....."accessibility"......"responsiveness"

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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