Fast Helpful sympathetic

LV= Britannia Rescue Breakdown Cover - lv.com
★★★☆☆
3.1
51.0% of users recommend this
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Holiday2024's review of LV= Britannia Rescue Breakdown Cover - lv.com

“Fast Helpful sympathetic”

★★★★★

written by Holiday2024 on 11/05/2024

Yesterday we loaded our motor home excited to go on a lovely Holiday. Almost got to our destination...…
When we had an accident due to a very inconsiderate driver who just couldn't wait .
the motorhome was undrivable.
We called LV who put us in touch with the recovery service because it was an accident and not a break down....
WOW ..the very kind lady put everything into place for us .
she arranged a low loader lorry to take the Motorhome away and explained everything to fine detail she stayed in contact throughout the rest of the day and even contacted us today to ensure we got home ok and explained the next steps ..explaining when and where our Vehicle will be brought to close to our home, I must say that is up and beyond on her days work. Her empathy was very kind,
She also organised a taxi to get us home and not just a car but a carrier as our motorhome was loaded..
The driver was extremely helpful too and got us back home safely.
from a horrible day to absolutely perfectly organised and a swift recovery.
from the bottom of our hearts THANK YOU.
And to you the public …You may say "well say that's what you pay insurance for ..
But This was well worth every penny and so prompt..



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