written by 66Harmer on 19/03/2013
I ordered an iron bedstead and was given a delivery date. As the date approached I rang to make sure the bed would be arriving as my son and his family were coming to visit and I could not be without it. They said it had been delayed by six weeks. Disaster!
However the Hartley Witney branch and head office have been amazing, and helpful. They are delivering me a temporary bed tomorrow and then when my bed arrives they will make the change over. I am really impressed as in their terms and conditions they do not guarantee any delivery date and so they could have just told me to go away. Brilliant service.
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