written by gv7903 on 16/03/2012
It is the only bank service that stops you of using your money. If you get any extra money paid into your account, they retain it in the bill's account and they won't release it until you call them (not to a free number). Then they will ask you why the money was paid, where is it coming from and what are you doing with it!!!!! Meanwhile, they are obviously earning interest in that money and you are loosing.
They will make changes without telling you and if you are stock with a transaction that was supposed to be done, they will always come with excuses and not solutions. And forget it if you want to use the same day that cash you have paid in over the counter in the morning. It will take at least 24 hours to be available. They can make it available straight away but you have to call them and tell them WHY and they might say yes or no!
I had to use this account for three years as my credit didn't let me open another account... I have just opened a normal bank account with Lloyds and I am pleased to say that I am closing my "thinkbanking" account!!!
DO NOT JOIN THINKBANKING!
As rated by our community of reviewers