Very horrible customer service

Virgin Atlantic Airways
★★★☆☆
2.5
42.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

DrTee's review of Virgin Atlantic Airways

“Very horrible customer service”

★☆☆☆☆

written by DrTee on 03/04/2017

I booked a virgin Atlantic flight from Heathrow and my reservation was cancelled by the airline and my money is yet to be refunded. I have been making calls everyday for the past 3 weeks with a promise that someone will call back but no one has called me back. Their flights may be good but the administration is a big mess and dishonest as well. I'll rather fly British Airways.



Dr. T from Texas

Was this review helpful? 0 0