Very horrible customer service

Virgin Atlantic Airways
42.0% of users recommend this
  • Flight on time?

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DrTee's review of Virgin Atlantic Airways

“Very horrible customer service”


written by DrTee on 03/04/2017

I booked a virgin Atlantic flight from Heathrow and my reservation was cancelled by the airline and my money is yet to be refunded. I have been making calls everyday for the past 3 weeks with a promise that someone will call back but no one has called me back. Their flights may be good but the administration is a big mess and dishonest as well. I'll rather fly British Airways.

Dr. T from Texas

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