No Refund yet they resale booked seats

Virgin Atlantic Airways
★★★☆☆
2.5
42.0% of users recommend this
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denjohn's review of Virgin Atlantic Airways

“No Refund yet they resale booked seats”

★☆☆☆☆

written by denjohn on 03/03/2015

I was booked on Virgin Atlantic flight to Orlando in July with my wife daughter.son in law and grandchild total 5 seats.I paid £350 to book seats early so we may all be together. Yesterday I phoned to cancel because of my wife's ill health but they refused to give me refund. No much wonder Branson is a rich man if a company can keep my £350 then resale my seats for £350 total £700 how can a company get off with that. I am a senior citizen and that is 2 months pension to me.
One thing for sure if my wife's health improves and we can take our family to Orlando it would certainly not be Virgin Atlantic we fly with.

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