There is none customer services

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1.8 / 5
27% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Air Asia


“There is none customer services”

Written on: 15/03/2013

The flight attendant existence actually is not really required. why Airasia wanted to spend so much of "non existence" customer cabin service? Is it just for display?

I am on my flight back from Taipei, and the we girlfriend and I was seated on different seats even we are checked in together. The crew don't care to help out on re-arrange.

About the 1st class seat. They don't even serve any free flow beverage or even entertainment. The price you paid for 1st class is actually for the extra leg room and a set meal! Only in the 1st class you will see the average customer service near to other normal economy airlines.

If you were to travel on this airline. expect the worst. bring your own snack, you own entertainment for long haul. The crew is non existence. They don't care. They are only there to sell overpriced stuffs and do head counts.

AVOID AIRASIA, cheap airlines doesn't mean bad customer services!

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