Unit came without Freon & company not paying for it

Senville Ductless Mini Split Air Conditioner
★★★☆☆
3.2
55.0% of users recommend this
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Mohsen1's review of Senville Ductless Mini Split Air Conditioner

“Unit came without Freon and company not paying for it”

★☆☆☆☆

written by Mohsen1 on 30/06/2022

I purchased two units from Senville last year and due to ongoing renovation, I just installed the units couple weeks ago. One of the units was not prefilled with Freon and after contacting their Technical department, they advised me to get a technician to fill the unit with refrigerant and they would pay for it. However, after I submitted them the invoice they are not reimbursing me for the cost. Their manager at technical service is not even responding to my emails and calls. I am disappointed.

  • More than 1 year

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