THEY DO NOT TAKE ANY RESPONSIBILITY OF FAULTY ITEMS

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★★☆☆☆
2.1
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elisii's review of Sacha Shoes

“THEY DO NOT TAKE ANY RESPONSIBILITY OF FAULTY ITEMS”

★☆☆☆☆

written by elisii on 24/07/2019

I have never experienced such bad customer service in big online stores.

I ordered a pair of trainers worth of €100 which broke immediately when I tried them on. I contacted the customer service of Sacha asking to return the shoes for a new pair, and added a picture of the broken shoes.

The result: They accused me of breaking the shoes and told me they won't take responsibility of the faulty shoes.

I tried to contact them again, but no one replied.

  • Value For Money

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