Stay Away

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2.3 / 5
30% of users recommend this
Click here if this is your business
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jrocodown's review of -


“Stay Away ”

Written on: 14/05/2019 by jrocodown (1 review written)

This has to be the most frustrating insurance company ever. They have no personal service just send emails or text messages telling you to log into their portal. Don't explain what the issue is then threaten to cancel the policy. Advise you to use their online chat service which takes up to an hour. Keep you waiting several minutes for a reply when you do get online chat (if you can wait for over 1 hour) then will disconnect you if you have a delay. Can not advise in a simple email or perhaps even a call to you what the problem is (maybe a picture of the back of your driving licence ) just love to hassle and threaten customer with the power of cancelling car insurance. Cant wait to get rid of them worst decision ever to take a policy with them. Avoid Avoid avoid ... wish I had read the reviews first

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