Awful service - AVOID

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Virgin Wines - www.virginwines.co.uk
★★☆☆☆
1.7
From 161 reviews
19.0% of users recommend this

  • Quality of Selection

  • Value For Money

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Samir1972's review of Virgin Wines - www.virginwines.co.uk

“Awful service - AVOID”

★☆☆☆☆

written by Samir1972 on 24/12/2020

A quite awful experience!!

Ordered a significant amount of high quality wine on 14th Dec for father’s 75th birthday a few days later.

Wine had still not been delivered by Christmas Day. Hence missing both birthday and Christmas!!

This was inspite of claims all over the website of a very high record of ‘next day’ delivery. Don’t believe it... simply not true.

Compounded by poor customer service - repeated chasers requesting prompt delivery given circumstances met with slow, unhelpful responses.

All in all an exceedingly disappointing experience.

I won’t be shopping with Virgin Wines again.

  • Poor

    Delivery Time

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