Worst service ever !

3.0 / 5
51% of users recommend this
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Judy2009's review of Tip Top Wedding Shop www.tiptopweddingshop.co.uk


“Worst service ever !”

Written on: 22/10/2017 by Judy2009 (1 review written)

I am left with shoes I can't wear.Supposed to be size 6, more like a 4. I waited a month for them, no email as promised to say when they were dispatched.I had to follow up myself.No response to my email asking to return the shoes, as set out in their returns policy.You need a number from them in order to return goods.That was about a month ago.They don't answer emails or phone calls.This is a terrible company, with no customer service whatsoever.It would appear they just want your money, and ignore you after that.I will be taking this up with trading standards.They should be closed down.
I am left with shoes which are wrongly sized, therefore not fit for purpose, and I want a refund.I will certainly not let this rest, and will take legal advice.

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