Lovely Experience

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★★☆☆☆
2.0
23.0% of users recommend this

Guest's review of Pronovias

“Lovely Experience”

★★★★★

written by on 23/09/2014

I was very nervous of going into the store as I have read so many bad reviews, however there was a particular dress I saw on the website that I wanted to try and I couldn't find a store that stocked the dress. A stockist advised me to go and try on the dress in Bond Street and I could go back to her and she could order it for me with the convenience of being much nearer home. She warned me that the staff are horrible but I had to go there to try on the dress. It was amazing! I was kept waiting about 10 minutes although i was 5 minutes early, but that's all I can complain about! Lovely dresses, helped by a very friendly and very helpful staff member. She let me try on lots of dresses, and the one I liked most I could try on twice. I also tried on a couple of veils, a hair piece and a bolero. We stayed in there for over 2 hours and she didn't mind at all, she let me take photos and served us water. She gave advice on the dresses but only when asked and she wasn't pushy at all, said she fully understood that I wasn't going to order right there and then. I actually feel bad now that I will go back to the stockist and ask them to order it!! However for convenience and to save time and money, it's not logical for me to go into central London everytime.... I would recommend to anyone!

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