JJsHouse Reviews - www.jjshouse.com

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★★☆☆☆
2.0 / 5
23% of users recommend this
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★★★☆☆

“Dress is nice but..........”

Written on: 28/12/2017 by pendre12 (1 review written)

I pondered over using this company for some time and saw the good and bad reviews. I eventually came to the conclusion to order a less expensive dress (I waited until the black Friday/cyber Monday sales) to ensure I got the dress I wanted but at a lower price. I also made a deal with myself that if it was awful then it was my fault and not to expect too much and that I would fork out a bit more to 'fix' it. I also went for custom fit. I was excited to receive a notification that my dress and… Read Full Review

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★★★☆☆

“white lace umbrella”

Written on: 16/09/2014 by Elaina279 (1 review written)

Hi I recived my umbrella from jjshouse.com. relly love it will look so good on my wedding day. It was a little demaged proberly in packaging but they are sending me a new one. Customer service is amazing. They take care of there customers right away. Going to order shoes… Read Full Review

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Jjshouse's Comment

Written on: 16/09/2014

Dear customer,

Thank you for sharing your shopping experience with us and we apologize that we didn’t meet our shopping expectations. Would you please send us your order number with the subject ”Reviewcentre“? Our related department will contact you there and solve your problem as soon as possible.

Thanks,

JJ’sHouse service team:)

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★★★☆☆

“Beautiful dress but bad service”

Written on: 14/03/2014 by Goodman25 (1 review written)

The dress was custom fit and it actually fit me perfectly. The dress itself was also beautiful! However, the service was not very good. I emailed them several times about the status of my order and asked several questions, but every single email went unanswered. The status of the dress was always at "processing" but the dress still came to my door. It was certainly good that I happened to be home.because the delivery was COD. The website does mention the customs fee but it was well hidden in… Read Full Review

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Jjshouse's Comment

Written on: 15/03/2014

Thank you for sharing your experience with us.

Our goal here is to exceed our customer’s expectations during each shopping. We regret to hear that we did not meet your expectations in terms of our customer services and extend our sincere apologies. Normally speaking, we will rely each of our customer's email . We would greatly appreciate if you contact us and we will look into the problems and try our best to provide the best possible solutions for you.

JJ'sHouse service team

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