Brides of Solihull Reviews - www.bridesofsolihull.co.uk

Click here if this is your business
★★★★☆
3.7 / 5
68% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Brides of Solihull - www.bridesofsolihull.co.uk - Ask a question now

Media Gallery for Brides of Solihull - www.bridesofsolihull.co.uk

Brides of Solihull - www.bridesofsolihull.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Dream visit for my dream dress”

Written on: 12/09/2021 by Dawson16 (1 review written)

Fantastic service and experience from the lovely and patient ladies. I found my dream dress and received helpful and honest feedback on each and helped accessorise, couldn’t ask for anything more. Would highly recommend this store simply for how fantastic the service was as well as the beautiful range of dresses… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AWFUL, STAY AWAY”

Written on: 20/08/2021 by ChelseaW (1 review written)

If I could give 0 stars I would! False promises, rude staff, totally unprofessional. A dress my sister-in-law chosen, promised to have to altered to size, was not possible for that type of dress. Refused refund of the dress. Over £2000 Spend your money else where, a lot more cheaper, nicer places too. We are taking this further and will be getting a legal team involved. Awful awful awful. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★☆☆☆☆

“STAY AWAY”

Written on: 20/08/2021 by adamwilletts123 (1 review written)

My now wife came here to purchase her dream dress. They pressured her into purchasing a dress which didn’t fit her. Assured her they could get it to fit. When they realised they couldn’t. They offered no refund and left her 2k down and without a dress 4 weeks before our wedding. Luckily she is in a position where she could get another dress FROM ELSEWHERE. We wanted to get the wedding out the way. Before she started to try to get her money back. She has sent many emails and they now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Awful service ”

Written on: 19/08/2021 by Damon112 (1 review written)

Ruined my friends wedding dress and now management are refusing to contact her to resolve the issue… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“STAY WELL AWAY”

Written on: 19/08/2021 by AliceG12 (1 review written)

DO NOT GO HERE!! Very rude and un helpful staff. My mother had a dress for my wedding and it was from Roman. The lady said there was no way she could watch her only daughter get married in a dress from Roman. I ordered two bridesmaid dresses and they told me that the correct sizes had been ordered. When I said that’s to big for her still she said that is the size you ordered. She didn’t want me anywhere near the dress. However when I did look at the size on the dress it was the size to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Attention to detail and friendly staff”

Written on: 24/08/2020 by Beckie3392 (1 review written)

We visited the shop on the off-chance we might be able to get in without an appointment after seeing a video about the store on instagram. Found a beautiful dress for my mum and they were so accommodating and friendly that we went ahead and bought it there and then. Excellent knowledge and attention to detail in a thoroughly charming boutique shop. Highly recommended!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant ”

Written on: 11/09/2019 by xxcldxx (1 review written)

Me and my Friend was welcomed as soon as we walked in the door. The staff were so helpful and I found my dream dress as soon as I put it on. The lady who helped me was so lovely and made me feel so comfortable.. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“So delighted”

Written on: 01/02/2018 by Piggy1964 (1 review written)

I accompanied my daughter and her bridesmaids to this boutique yesterday. From the moment we arrived we were impressed with the range of dresses and the excellent quality. The staff were so attentive and knowledgeable. We were made to feel very very special. The whole experience was every bride to be dreams come true. My daughter left with a dress which exceeded her every dream. Excellent service and shall definitely be returning for another forth coming wedding. Once again, many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent customer service”

Written on: 15/02/2016

We visited this bridal store because they had a specific wedding dress that my daughter wanted to try on. We were greeted warmly by all the staff when we arrived and made to feel very welcome. We were not rushed at all and my daughter chose several dresses to try on from a range of dress books in addition to the original one. Our consultant, was amazing, she understood my daughter's style and made sure that she had tried on dresses that matched this style from the extensive range. She… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic service”

Written on: 20/08/2015 by Rouge1985 (1 review written)

I was very worried about getting my dress from here before as the reviews i had seen was very poor but its im so happy i didnt listen, the customer service i recieved was absolutely amazing from the start of my first visit june last year to today when i picked up my beautiful dress. All the ladys was lovely and helpful, i am not a girly girl so my confidence in picking a dress was low on my first visit they made this so straight forward, nothing was to much trouble and since i have confidence… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Brides of solihull - thank you”

Written on: 02/07/2015 by Lisarobinson (1 review written)

I can't thank the lovely ladies for making all my dreams come true. I couldn't have asked for better service from anywhere else. I brought my wedding dress and bridesmaid dress from here and I can honestly say that these ladies are truly amazing. From helping me pick my dress and giving me that much needed confidence boost, the alterations and all the wonderful advice - I couldn't have wished for better people to be a part of the best experience of my life. Keep doing what your doing ladies… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic customer service ”

Written on: 29/04/2015 by Tracyphillipson (1 review written)

I honestly can't believe that brides of Solihull has received any negative reviews as the service I have received upon the 3 times I have been there is outstanding.all of the staff have been friendly and approachable and have made me feel special.they also welcomed my mom,friend and daughter whom accompanied me on my first dress fitting. I couldn't recommend them highly enough and I've found the dress of my dreams,without having to even try another bridal shop. You go girls,keep up the hard… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“brilliant ”

Written on: 03/09/2014

Brought my dream dress from brides of Solihull and the ladies there pulled out all the stops for me. Due to unforeseen circumstances I had to move the date of the wedding and the ladies were kind, even rang me to ask about my partners health. Dress brought, altered and steamed in less than 3 weeks. Cannot thank them enough. Brilliant service, staff and all in all an excellent experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“This is the shop you are looking for!”

Written on: 13/08/2014 by Ruth17 (1 review written)

I went to the shop for the first time this morning. I had no intention of buying today and was looking to browse and just try on a few to see if I had the right idea. What an amazing team of staff! From the moment you walk through the door you are welcomed with a smile and positive energy. The staff clearly know their stock and were quick to find what I was looking for - in fact I was spoilt for choice! They were patient as I tried on several before narrowing it down to two. Everyone in the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Completely brilliant!”

Written on: 11/08/2014 by 253MacGregor (1 review written)

I had nothing but warm welcomes and a happy feeling whenever I was in this shop. The staff were always so friendly and helpful. At no point did I feel pushed into hurrying up or trying on anything that was just not right. Recommendations were made and they were spot on! It was never a case of, "ok, you've tried 15 on, go home now'. It was more like 'but have you seen these ones??!!!' Also, being with the ladies made me that much more excited about being a bride! (Not sure who loved my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent and Outstanding! Well worth visiting this shop!”

Written on: 28/06/2014 by RachelLaurieandGirls (1 review written)

After visiting several shops last year we visited here. How excellent is the service and quality of this shop. My daughters dress was perfect and like every family wants, she was made to feel as special as she looked. The staff were very attentive and the dress was beautiful, as well as very reasonably priced. A few months ago we visited again for a prom dress. There was so much selection and my youngest daughter was given as much time and attention as my eldest daughter had been given, even… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Outstanding service and superb customer relations”

Written on: 03/06/2014 by Makenzie172 (1 review written)

I recently purchased my dress from Brides of Solihull and I have to say I could not have been more delighted with the care and attention I received. The staff were very friendly and helpful and choosing my perfect dress could not have been made any easier. They straight away put you at ease and always were very attentive. Each time I visited the shop they gave the impression you were their only bride, very personal and efficient service. Throughout my experience, from purchasing to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“brilliant shop excellent service”

Written on: 01/06/2014 by BraydonTurner121 (1 review written)

Great advice perfect dress absolutely wonderful staff. We dropped in numetous times cant thank mandy enough she is a star felt like family they even got us a card… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent care and attention”

Written on: 30/05/2014

Right from the very start the ladies in the shop made the whole experience very caring with excellent attention to detail. Bride, Brides Mother and Chief Bridesmaid were made to feel very welcome. They listened carefully to all our requests with patience and excellent knowledge of their stock. We visited on a number of occasions to check that the bride was truely sure of her choice, at no time were we made to feel unwelcome. The quality of the dress and veil was excellent so was the fitting… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Disappointed ”

Written on: 07/05/2014 by UnhappyMotheroftheBride (1 review written)

Visited this shop about a month ago and was very disappointed with our visit. Staff are not warm or welcoming. My daughter and I were told to sit at a table and look at some pictures in a book, we were not asked what my daughter was looking for at any stage!!!! The assistant then attempted to find my daughter's choices and took ages to find the dresses, she certainly did not know the stock of the shop!! The experience was not enjoyable at all and not how wedding dress shopping should be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview