Highly recommend this boutique! All members of staff were incredibly helpful in every possible way. friendly, polite and honestly the best service I’ve had. I loved every moment. Cannot thank the team enough for making my experience so special!

After visiting most of the shops in solihull, I visited this store in the hope of finding the perfect ball gown for my graduation. Unfortunately due to my budget, which they were very accommodating for I wasn't able to find one but for the 4 dresses I tried on in store the service was amazing. They were extremely helpful and very kind to me. They tried their very hardest to work within my budget and had plenty to choice from within my price range, i just didnt feel confident in the dresses i tried on. However, I would most definately reccomend this place to anyone and they have an amazing range of dresses to fit all budgets and will work with you all the way. Thank you to both assistants that tried to help.

Brides of Solihull was the first store I visited in search for my Mother of the Groom outfit. I didn't expect to come away with the perfect outfit on my first visit! My husband and I were warmly welcomed into the store by a very knowledgeable and friendly assistant, who understood the limits of my budget and produced outfits accordingly. Nothing was too much trouble as I tried on a number of outfits before I found the right one. All in all a very happy and successful outcome!

Fantastic service and experience from the lovely and patient ladies. I found my dream dress and received helpful and honest feedback on each and helped accessorise, couldn’t ask for anything more. Would highly recommend this store simply for how fantastic the service was as well as the beautiful range of dresses.

If I could give 0 stars I would! False promises, rude staff, totally unprofessional. A dress my sister-in-law chosen, promised to have to altered to size, was not possible for that type of dress. Refused refund of the dress. Over £2000 Spend your money else where, a lot more cheaper, nicer places too. We are taking this further and will be getting a legal team involved. Awful awful awful.

My now wife came here to purchase her dream dress. They pressured her into purchasing a dress which didn’t fit her. Assured her they could get it to fit. When they realised they couldn’t. They offered no refund and left her 2k down and without a dress 4 weeks before our wedding. Luckily she is in a position where she could get another dress FROM ELSEWHERE. We wanted to get the wedding out the way. Before she started to try to get her money back. She has sent many emails and they now refuse to even speak to her and say they have nothing more to say on the matter. Since posting she has had so many messages saying they received awful treatment and they are so glad we are speaking up. This will be taken further

Ruined my friends wedding dress and now management are refusing to contact her to resolve the issue.

We visited the shop on the off-chance we might be able to get in without an appointment after seeing a video about the store on instagram. Found a beautiful dress for my mum and they were so accommodating and friendly that we went ahead and bought it there and then. Excellent knowledge and attention to detail in a thoroughly charming boutique shop. Highly recommended!

Me and my Friend was welcomed as soon as we walked in the door. The staff were so helpful and I found my dream dress as soon as I put it on. The lady who helped me was so lovely and made me feel so comfortable..

We visited this bridal store because they had a specific wedding dress that my daughter wanted to try on. We were greeted warmly by all the staff when we arrived and made to feel very welcome. We were not rushed at all and my daughter chose several dresses to try on from a range of dress books in addition to the original one. Our consultant, was amazing, she understood my daughter's style and made sure that she had tried on dresses that matched this style from the extensive range. She encouraged my daughter to try on different but complimentary styles to ensure my daughter made the right decision. Nothing was too much trouble. She advised on head dresses and a veil so that we could visualise the complete look. At no time did we feel pressurised or hurried and the atmosphere was relaxed and the whole team put us at ease. This certainly helped my daughter make her decision and after trying on a range of dresses she decided on her first choice which we then ordered. What a lovely surprise to be given a bottle of bubbly as a thank you by our consultant. Leaving nothing to chance, fitting appointments were provisionally booked and as promised my daughter was called today to confirm the delivery date of the dress and the fitting appointment. This is the most important purchase for the wedding and we are so pleased that we chose this store. Not only did we purchase the wedding dress but I also chose my Mother of the Bride outfit by John Charles. Our consultant continued to help and advise and I was given the time I needed, trying on the same outfits more than once, until I made my final choice. Our consultant helped with the hat choice and selected suitable outfits for me to try. I will be returning to buy shoes and a bag which will be dyed to match my outfit and my fitting appointment is already booked! Thank you Brides of Solihull you made the whole day so enjoyable!

I was very worried about getting my dress from here before as the reviews i had seen was very poor but its im so happy i didnt listen, the customer service i recieved was absolutely amazing from the start of my first visit june last year to today when i picked up my beautiful dress. All the ladys was lovely and helpful, i am not a girly girl so my confidence in picking a dress was low on my first visit they made this so straight forward, nothing was to much trouble and since i have confidence issues they really went out of their way to make me as comfortable as possible, i cant stress how fantastic they all are. i collectrd my dress today and they all came over to wish me all the best for my big day and i even had a lovely card for me and my husband to be from all the lady's. This is what customers service should be. Thankyou all for all your help i know i will have an amazing day.

I can't thank the lovely ladies for making all my dreams come true. I couldn't have asked for better service from anywhere else. I brought my wedding dress and bridesmaid dress from here and I can honestly say that these ladies are truly amazing. From helping me pick my dress and giving me that much needed confidence boost, the alterations and all the wonderful advice - I couldn't have wished for better people to be a part of the best experience of my life. Keep doing what your doing ladies. Will be in to see you soon. Thank you from the bottom of my heart. Lisa & Emily

Brought my dream dress from brides of Solihull and the ladies there pulled out all the stops for me. Due to unforeseen circumstances I had to move the date of the wedding and the ladies were kind, even rang me to ask about my partners health. Dress brought, altered and steamed in less than 3 weeks. Cannot thank them enough. Brilliant service, staff and all in all an excellent experience.

I went to the shop for the first time this morning. I had no intention of buying today and was looking to browse and just try on a few to see if I had the right idea. What an amazing team of staff! From the moment you walk through the door you are welcomed with a smile and positive energy. The staff clearly know their stock and were quick to find what I was looking for - in fact I was spoilt for choice! They were patient as I tried on several before narrowing it down to two. Everyone in the shop was interested and happy to share their opinions. Both mum and I were looked after brilliantly and it was a world apart from my first experiences where the staff had been disinterested and unwilling to help at all without an appointment. They were so good that after only the second day of looking I (well my mum!) have bought my dress. Why go anywhere else when you have found perfection? Congratulations to the staff for a superb shopping experience!

I had nothing but warm welcomes and a happy feeling whenever I was in this shop. The staff were always so friendly and helpful. At no point did I feel pushed into hurrying up or trying on anything that was just not right. Recommendations were made and they were spot on! It was never a case of, "ok, you've tried 15 on, go home now'. It was more like 'but have you seen these ones??!!!' Also, being with the ladies made me that much more excited about being a bride! (Not sure who loved my Vivienne Westwood shoes more, me... Or them!) In the end I plumped for my STUNNING Justin Alexander gown and still completely love it! You could tell it was a keeper when my aunt cried (and she is usually the last of the 4 of us to go!!) There was quite a lot of alteration work completed which was done to an incredibly high standard and you could not tell anything had been altered at all.

After visiting several shops last year we visited here. How excellent is the service and quality of this shop. My daughters dress was perfect and like every family wants, she was made to feel as special as she looked. The staff were very attentive and the dress was beautiful, as well as very reasonably priced. A few months ago we visited again for a prom dress. There was so much selection and my youngest daughter was given as much time and attention as my eldest daughter had been given, even though it was for prom and not for a wedding. I truly cannot thank the staff enough for their patience ( I think every dress was tried on), kindness and the help that they gave us as a family. We will definitely be returning for our next family wedding and would highly recommend them to anyone.