Wonderful staff & atmosphere!

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★★★★★
4.6
91.0% of users recommend this

Guest's review of Bellissima Weddings, South Woodham Ferrers

“Wonderful staff and atmosphere! ”

★★★★★

written by on 25/03/2013

Not a bad word to say about the whole experience. I have been a to a couple of wedding dress shops before and was genuinely dreading going to another as they weren't the most fun experiences.

We were about 1/2 hour early but a staff member explained that my sales assistant (who I believe was called [name removed]) was still seeing someone but went to check and then said that she could see me now. The lady who served me took the time to ask who I was shopping with before taking our coats. The changing room was very private and large enough for me and the sales assistant to try the dresses on easily (other changing rooms I have been to have been tiny and cramped with all of the dressed packed in there with you). I was given underwear, a hoop and shoes, none of which have even been mentioned at other shops! Other shops I have had to try the dresses on in front of other customers and men walking past the shop window could see me (which is fine if you don't mind half your back exposed when the dress is too small)

After trying on a couple of dresses, the sales assistant chose two which I hadn't picked which I have fallen in love with and helped me try them both on several times. I didn't feel rushed and actually began to feel more confident in myself as the day went on. This showed that she new the stock, recognised my body shape and also listened to what I was saying.

Only downside is that from May you have to pay for your appointment (I think about £20), apparently this is because people wouldn't show and I understand that there is a long waiting list. However, they do knock the cost of your appointment of the wedding dress, but as my mum and mum-in-law aren't very chummy this could lead to yet another cost which I resent spending a little bit! Still, I'd definitely recommend it! :)

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Laura Daly's Comment

Written on: 04/04/2013

I'm so glad you had a lovely time in our shop and thank you so much for your kind comments! From 27th April we are indeed going to charge for appointments at premium times in the shop (Saturdays and evenings) but for weekday appointments, there will be no charge , nor a charge for Bridesmaids appointments at any time.
As you rightly say, the money will be refunded when you order your gown, and is actually for two appointments..... So you should be able to get both sides of your family in on different Saturdays without paying extra!
Hope to see you again soon x :-)

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