Terrible

Easy Limos Hanger Lane
★★★★☆
3.8
From 169 reviews
76.0% of users recommend this

  • Value For Money

nwOgle298's review of Easy Limos Hanger Lane

“Terrible ”

★☆☆☆☆

written by nwOgle298 on 10/07/2014

Sent the wrong car to collect bridesmaids. The car was late and not clean. Their team has no customer service skills and basically told me tough and would not even give me a full reason for this change. Do your homework first as their terms and conditions basically allow Easy limo to change the specific car you ordered with them without any notice or penalty to the company.

Trading standards needs to checkout this companys practices and the 2 directors should be investigated. Keep clear of this company and use social media to inform the rest of the world before anyone else gets ripped off.

Very angry

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Easylimouk's Comment

Written on: 30/08/2014

Hi,

Thank you for taking the time to communicate to us why the service did not meet your expectations. I have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I would be happy to investigate this deeper and come back with a more detailed reply. So that i can do this investigation please kindly reply with a booking reference number or the date of hire.

Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

Agostinho Freitas
Customer Relations Team

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