Cakes Today Reviews - www.cakestoday.co.uk

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★★☆☆☆
2.1 / 5
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Latest Reviews

★☆☆☆☆

“WORST CAKE COMPANY EVER, NEVER ORDER YOUR WEDDING...”

Written on: 01/11/2021 by Shafferiw122 (1 review written)

For our wedding we had specifically selected a mauve and white theme cake. It was matched with the rest of the theme for bridesmaid dresses, chair decoration to table decoration which was all in mauve colour. In our first meeting in company’s office, we made it very clear to the advisor Asteen what colour and theme we were looking for. I even showed him the colour I wanted, he made notes and sent us an invoice with description of exactly what we wanted. However the cake delivered to us does… Read Full Review

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★★★★★

“Cake Ahhh!!!!!”

Written on: 08/04/2021 by Miabrown (11 reviews written)

I ate Cakes Today cake at one of the wedding, Actually the cake looks super and taste was good. Will Order From them again… Read Full Review

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★☆☆☆☆

“Ugly and inedible”

Written on: 20/03/2021 by 163Wood (1 review written)

I am disappoint to have received an email from you claiming it is somehow "my bad luck" to have received a cake that was neither presentable or edible. People buy personalised cakes for special days, great events and remarkable moments. Thus, you are not selling a product. You are making part of someone's experience. By looking at the cake, I noticed it was different from what I had ordered. Imediatly I asked for it to be improved and it returned a bit worse than it was (I asked for pastel… Read Full Review

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★☆☆☆☆

“Wedding cake looked like a child's and yelled at by them”

Written on: 08/01/2020

Absolutely awful experience - both with the cake and worse customer service I've ever received. I ordered a silhouette cake for my wedding. My husband and I asked if we could have a 3D silhouette with our own design and Cakes Today agreed. On my wedding day, I walked into a room with over 200 people and was beyond disappointed. There were stickers like you'd get on a children's birthday cake on my 4 tiered wedding cake. When I spoke with the team, the manager took 2 weeks to call me back… Read Full Review

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★☆☆☆☆

“Very Poor service . I ordered a choclate cake for my...”

Written on: 15/08/2017 by VeenaGoel (1 review written)

Very Poor service . I ordered a choclate cake for my grandson's 21st Birthday . The ordering part was smooth but the service extremely poor . It was due to be delivered yesterday and arranged for the delivery between 6-11pm. CT claim that they tried to deliver the cake at 6pm . However my grandson who was at the address at the time with a friend stated that they were waiting for the delivery but no one turned up . I contacted them last night and they said someone will call me in the… Read Full Review

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★★★★★

“On time , tasty and lovely”

Written on: 24/08/2016 by Janaed120 (1 review written)

My son told us on 10th August that he liked a particular design of cake for his civil wedding on Saturday 20th August but he could not get it in time. We googled to check cakes shops near Caraway restaurant in Ilford if they could deliver as we live in Northampton but no luck. Then we saw an advert for Cake today and read reviews. Looking on their website we saw a novelty cake C1446 Roses swirl heart butterflies. This was so similar to what my son wanted originally. We ordered on 12th August… Read Full Review

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★☆☆☆☆

“Terrible Cake”

Written on: 11/09/2014 by SergioChiquetto (0 reviews written)

I ordered a “C051-Fruity Special Celebration Cake” (you’d expect that cake to contain fruits! And lots of it!) then I paid extra for extra fruit and extra for fruit jam. In other words, I wanted a FRUIT cake, with actual fruits in it. This is because the my best friend who was turning 60 asked me for a cake with fruits. However, the cake received had no fruit whatsoever, only a couple of tiny pieces of TIN FRUIT on the top, no fresh fruit, no jam (well, at least nobody could taste it). I… Read Full Review

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