Direct Office Supplies - www.directofficesupply.co.uk

If you decide to buy a product from here (not sure why you would), make sure it is something that is literally unbreakable. Otherwise, actually getting something replaced is a nightmare. The customer service is basically non-existent. The back on the mesh chair I ordered was ripped after a few weeks of usage. To get a replacement back, I had to work very hard to get to someone who could try send one, who didn't even do it, citing "courier problems and delays" or some rubbish. So they can't actually do anything if there's a problem with what you ordered. AVOID.

Horribly lacking, non-responsive customer service and no order delivered. I have been trying to discuss my order with Direct Office Supply for over a week now. The customer services number does not work, I have had 1 email confirming my email has been received and my order enquiry will be addressed. I have been patient, but still, no follow up after 7 plus days. My product has not even been delivered. I am now contacting my credit card company to try to recover my monies back.

This is the worst customer service I have ever experienced.

Fast delivery easy to assemble

Arrived quickly and was easy to put together. The chair is light but stable,back support is comfortable, height adjustable, Good home office chair.

I ordered a cabinet, they took my money, then after 3 weeks waiting, i made an enquiry about the order and delivery. Then i was sent an email stating that they do not deliver in my area. This was not mentioned at the time of ordering. At least i got a full refund, at least i hope so, i havnt checked yet.

Go else where there are more reliable shops/businesses out there.

I purchased the leather chair, which turns out to be a plastic imitation of leather. all further communication was ignored. At the end of I was given choice to send it back at my cost or keep it.

Purchased a white office desk on monday morning was called on tuesday to advise of delivery wednesday

Ordered Desk Wednedsay at 12.30 and it was delivered next morning

can't complain at all

Ordered a £200 chair, contacted them to arrange delivery so somebody would be available to accept it, only to be told basically that it will arrive whenever, and I'll just have to contact the courier company when I get the failed delivery card.

Pretty weak.

There are millions of office chair suppliers out there, so do yourself a favour and use a different one. These guys suck.

Received a white computer desk within 2 days of placing the order, I was called by the courier and they arrived when they said

No problems at all

Ordered a chair 3 weeks ago, it's not yet been delivered. Nobody answers when I call Customer Service hotline. Will need to claim my money back now!