3G Shop (3g.co.uk) www.3g.co.uk

I was shopping at 3G store at Oxford Street. I was sold more goods than I actually needed even I asked twice if it was really necessary, mentioning what I already have at home. I do not know was this done on purposes so they can gain more on commision or it was pure ignorance. When I went to their store at Bayswater to install this software by their staff (another ill advice by the same person) I descovered I could purcase less stuff as initially thought and would be better off by 30 pounds. I asked for exchange but they refused. Although it was not used or open, their return policy was 3 days, I had it for 6 days and should return it only in the store I purchase. It took almost 2 hours before I got an exchange or the what I asked for in the first place. I was told there is no a proof that I was telling the truth. So to be sure either do not shop there at all or record them you never know when you would need it. The manager said the store with lots of returns gets poor reputation. So it is the customer who should suffer and instead of returning the unwanted item to the nearest store, should waste their time and go back to the store which was for one reason or another was convenient at time of purchase. My view is 3G care about the customers only when they are taking your money through the till, everything else does not matter. An appauling experience!

The worst ever connection you can buy is 3 mobile services , no signal. rip off deals and then they send u obscene amounts of bills which does not match with your contract and then it ends into a dispute and when u pay ur balance they still send u another bills and freeze that balance on the credit report for ages...it is the worst experience one can have with a phone company and chasing them...they are the highest level of example of what un-professionalism....save time and money and buy orange, o2 or voda...3 give u nightmare expierence try if u like having night mares...i did not wanted to give any stars it would not submit my review so i had to give star but they deserve stars in minus.

We called to cancel the contract in May in December 08 we still received bills and when refused the final bill we received debt collection agency letters and threats of court over £16.00!

A good-ish site but the company may have grown too fast, and hence is unable to meet demand in a timely manner. Don't expect prompt delivery from 3G Shop.