Just Click Beds - www.justclickbeds.com

Just Click Beds - www.justclickbeds.com

User reviews
4.8

Customer Service

3.3

Quality of website

4.0

Value For Money

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Just Click Beds - www.justclickbeds.com

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Just Click Beds - www.justclickbeds.com
2.21 37 user reviews
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414%
33%
23%
111%
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4.8

Customer Service

3.3

Quality of website

4.0

Value For Money

User Reviews

Guest
5

Customer Service

5

Quality of website

5

Value For Money

After Checking Lots Of Web Sites I Found Justclick

After checking lots of web sites I found justclickbeds the cheapest for the sleepeezee mattress I was after. They took the order and as stated at the time of ordering I recieved a call from sleepeezee the following week to arrange delivery. The delivery was on time even with the bad weather.

Guest
5

Customer Service

5

Quality of website

5

Value For Money

The Bed Was Ordered On Monday Evening And Delivere

The bed was ordered on Monday evening and delivered early Thursday morning despite very bad weather conditions (heavy snowfall). Very happy with the service and the price and quality of the product.

Guest
5

Customer Service

5

Value For Money

Bunks Arrived Today As Arranged By Your Sales Staf

Bunks arrived today as arranged by your sales staff. Now for the big build. Thanks Justclickbeds

Guest
5

Customer Service

3

Quality of website

5

Value For Money

Justclick Were Brilliant With Jim Especially So Co

Justclick were brilliant with Jim especially so coming out on a Sunday (of all days!) to sort out a little problem we had. I can't fault them at all for the help and how responsive they were. If it were bases on one person, Jim holds it together and i'd go back for more business from him. Top stuff!

fimckenzie
5

Customer Service

5

Quality of website

5

Value For Money

When We Ordered The Bed We Were Informed It Would

When we ordered the bed we were informed it would take 4-6 weeks to come. As the date got closer I contacted Bed city for an update. There was a couple of hitches with the delivery depot saying one thing and my being told another but Bed City were very helpful and ensured the bed and mattress got to us on time. On putting the bed together we found a small piece of damage to the bed end (leather). Considering how easy it would have been for Bed City to say this could have been caused by us when we put it together and there was no proof it was there before etc, we had no problems and they immediately got onto the manufacturers to have a replacement sent. Communications were excellent and we received very impressive customre service throughout the transaction. Very impressed.

Guest
3

Quality of website

1

Value For Money

The Bed Was Delivered On The Date Specified But Wh

The bed was delivered on the date specified but when we went to put the bed together we found the sides of the frame were missing. I called and was told it was all the manufacturers (Air Sprungs) fault as they had sent the bed out without the sides. I had to wait 4 days for the sides to be delivered. Once the frame was made we realised that 2'6 slats had been sent instead of the 3ft slats needed. I called again. The man I spoke to made it very clear he wanted to go home and actually took a call from his wife and made me wait! He told me he had emailed the supplier (and blamed them) and the new slats would be delivered soon I tried to get a delivery date from him but he wanted to go home!!!! A week later the replacement slats had not arrived so I called Just Click Beds again to chase and was told they had never been sent! They dealt with it swiftly and replacment slats were sent the next day BUT they were 2'6 AGAIN. Called again and was told as it was a Friday I would have to wait till Tuesday for the right size. By this time my son with a heart condition had been sleeping on a mattress on the floor for 16 nights. I explained this was unacceptable and gave them 3 choices 1) they arrange another overnight delivery and I get the right slats on the Saturday 2) They give me a discount on the full price I had paid in full almost 7 weeks previously 3) We dismantle the bed and they give me a FULL refund and collect the bed n the Monday. They opted for no. 3 but will not guantee a collection date and will only give FULL refund if the bed is in perfect condition. They cannot understand why I am unhappy and the manager implied I was a difficult customer. I give up! What happened to Customer Service?

Guest
5

Customer Service

5

Quality of website

5

Value For Money

I Order My Bunk Bed On Sunday. I Had A Call Monday

I order my bunk bed on sunday. I had a call monday to arrange delivery and the delivery arrived on Tuesday. Can't find a fault with justclickbeds I would recommend to everyone

Guest
5

Customer Service

5

Value For Money

Fantastic Product. Good Service. Children Very Ple

Fantastic product. Good service. Children very pleased.

Would recommend to family and friends

Guest
5

Customer Service

5

Quality of website

5

Value For Money

I Was Delighted With The Bed I Ordered From Justcl

I was delighted with the bed I ordered from justclick beds.

The bed was exactly as described on their site. It was excellent value for money. Delivery was quick and the goods were well packed.

I would definitelt recommend this company.

Guest
5

Customer Service

5

Quality of website

5

Value For Money

This Is The Best Bed I Have Ever Bought. Amazed At

This is the best bed I have ever bought. Amazed at the price as I had checked the price of this bed from other companies and in some cases it was nearly double the price for the very same bed at Just Click Beds. Angus made sure I was kept informed with regard to delivery and it was delivered on time. If you're reading this review with regard to checking out this bed company well you can't go wrong here. Get buying.

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