Vit-Shop www.vit-shop.co.uk

Order previously with no issue. Have an order on "pending" status for over a month now - no reply to emails, messages and they are not picking up their phone. I have referred the matter to our consumer affairs authority and will not be ordering again form this company. They have, of course, taken the money form my account :/

I placed an order,been told it is out of stock. I

sent message 3 times to cancel this order,but they still dipatched after 14 days. After received it, I asked to refund twice and been refused. The product is almost expired as well.Really bad experience,never buy anything again

My order was damaged by the courier company and destroyed which is clearly displayed on the tracking - several emails to vit-shop and nothing in reply - horrific cutomer services - had to take out a paypal dispute to get my money back

DO NOT BUY

STILL AWAITING REPLY TO MY E MAILS REGARDING AN ORDER THAT WAS DELIVERED TO THE WRONG HOUSE - THE PICTURE FROM DPD DELIVERY WAS OF THE DRIVE/DOORWAY OF THE HOUSE NEXT DOOR!! WHICH IS EMPTY - GOODS WERE OBVIOUSLY STOLEN FROM THE PLACE WHERE THEY WERE LEFT

HAVE BEEN A CLIENT FOR MANY YEARS BUT NO LONGER

NO REFUND RECEIVED AND NO REPLY WITHIN AGREED TIME FRAME

Ordered products 27 Sep, when they hadn't come in a month, I sent two emails with no reply, so eventually called them to be told products were out of stock. The counter had shown they had lots in stock and I wasn't informed so thought order was lost in the post. Said they would reorder and send the products. Finally told me today,12 November, after I emailed them again that they would not be fulfilling my order. Will see how long it takes to refund - definitely do not recommend.

I placed an order and after 1 month and several e-mails with no reply, I still have to receive it!

Today I tried to contact them sicen I've never received an answer, but filling the form on their website I found out that I'm blocked!! They have stolen money!

the worst wesite ever!

I placed an order for Organic Tulsi Tea and received it within 3 days. I am happy with the product, which is exactly what I ordered. Very happy about such a quick delivery and even happier about the great price!

I will definitely be using the Vit-Shop again.

I ordered from this website on Saturday 10th of January. Paid for priority delivery and by Wednesday I still hadn't recieved my items. Emailed the company who then informed me that my order would arrive on Thursday and they would refund the difference of 75p for the inconvenience. Completely unacceptable and will not be using them in future. I have since discovered Amazon sell the same products and will in future order from them.

I phoned the vit shop to order sirco. the delivery to go to a different address from mine at my request.This was my first order ,them items were delivered 3 days later ,wonderful,i am putting a new order in right now , keep up the good work.great

The order arrived promptly, however 2 products were damaged( dented can of food) and tey would refuse to refund the money alleging food would still be ok. Very cynical on their response email to my complain.

Will never use them again.