Motor Sports World - www.motorsportworld.co.uk

I have used this company in the past and they were very good, service then went downhill and no real explanation was given. I had purchased some items which turned out to be the wrong parts for my car and I was just ignored. From the other comments and reviews I have read I am guessing they are no longer trading, what a way to treat customers though, totally unnecessary, very disappointing.

Placed an order for an Acropovic exhaust for my bike which they were happy to tell me would arrive in a few weeks.

After trying to contact them for six months with no joy, and later after speaking to the UK's Acropovic importer( who told me the product I ordered was dis-continued) I have decided to take legal action against the company!

A complete rip-off, if your wise then you will order from someone else!

Ordered from these guys in 2012 and they couldn't have been any better. They replied to emails and had a phone number that was standard rate. This year i recommended my dad order some parts from them. What a mistake! 84 days since the order and i have had no emails of update, they now have a premium rate number that keeps telling you your call is important and you are caller #1. 2 hours later and still no answer. Tried a few times but noone answers the phone or replies to any emails.

Totally avoid the hassle.

I wish i'd have seen some of these reviews prior to ordering.

The worst experience I have ever had dealing with any company!!

Purchased a Janspeed manifold, got a confirmation email and nothing more. No item ever arrived. They never answer the phone or reply to emails.

Shocking treatment. Do not order from this company!

They do not answer queries and ignore you disgusting.

I have bought from this company on a number of occasions. First was earlier in the year, and they delivered what i ordered, which encouraged me to spend again.

I purchased some discs and HT leads mid year, and their service started to go downhill. I had not received my order for a number of weeks, i wasn't contacted to confirm delivery date as they promised they do. The items finally turned up after several weeks of trying to contact them, but not being able to get through.

Finally, I recently ordered some subframes for my new seats. The order was pending for about a week (with no money being taken). Their was no correspondence, no email, no nothing. When i tried to call the company, i was greeted with the message "sorry, we are not taking phone calls at the moment"

I am disappointed with their level of customer service, which frankly, is non existence. It sounded like this company was the on to shop with years ago, but not anymore.

After ordering some new springs and shock absorbers from motorsportworld.co.uk i didnt hear anything from them for 2 weeks, just 1 email with a lousy ref number. I thought i'd give them a ring to find out if my order was placed, this was the moment i found out that their phone line is a complete joke!!! I was repeatedly told on the line that i was next in line for a representative to answer my call however after 2 hours the line went dead. It was the same again when i called back, same again the next day and same again the days after that. Basically their customer service phone line is anything but that, its just a line that rings for 2 hours then gets cut off!!! So i tried to communicate with email, after sending about 20 emails to two different emails provided i dis not get a single reply back!!! So, off i went to my bank and reported this company for fraud and ordered a new card!!! Thanks for nothing motorsport world, your company is bogus, unproffessional and an absolute joke!!!

DO NOT BUY ANYTHING FROM THEM YOU WILL BE VERY VERY SORRY!!!

This company once had a good name - No Longer!

I have used them in the past but will certainly not use again.

The order was accepted nearly 3 weeks ago - but no delivery ETA arrived.

Communication cannot be achieved via email or phone.

I cancelled the order but cannot get confirmation and order is still live on the website.

I will have to go through C/C company to ensure no payment is taken.

save yourself the hassle and go elsewhere!

I ordered some koni shocks 4 weeks ago and was told 3 weeks del, I e-mailed 5 times and spent nearly two hours on the phone to find out ETA ?

But had no response whatsoever,there customer service is appalling, do not use please.

Ordered a suspension kit for my car, called next day, checked part was correct and informed me delivery would be 3 weeks and took payment.

Three weeks later, no items. Called over and over again, on hold for over three hours, never get through. Emailed many many times, again-IGNORED!

This company should be ashamed of itself, and remove all the positive feedback and other customer service BS from their site. Use at your peril.