written by elinsommer on 21/09/2011
Awful (non-existing customer service).
Nobody accountable.
Offer free trial, then try to charge me over £500.
Sent my "debt" to collection agency.
Why n ot read the full, and ongoing story here: http://1and1internetcomplaints.blogspot.com/
As rated by our community of reviewers
Ndtnorthwest1's Response to elinsommer's Review
Written on: 22/09/2011
Not the best of service. I like your blog logging all the contact with one and one and like you say the dates just didn't allow for 14 days to cancel.
I don't think they would have a leg to stand on if they tried to pursue through the courts.
Try a decent host.
Best Wishes
Lee