Jolt.co.uk - www.jolt.co.uk Reviews

★★★★★
4.9 / 5
98.1% of users recommend this
  • Value For Money

Description (provided by business)

Jolt.co.uk offers a wide variety of UK-based cloud services, cloud hosting, bare metal servers, virtual private servers, reseller hosting and more. We are UK owned and operated, offering services out of our London and Midlands datacentres. For the past 10 years our customers have enjoyed 5 star service at great value prices. We'd love for you to join us today!
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★★★★★

“absolutely top service!”

Written on: 26/11/2017 by timclark967 (1 review written)

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Have been with jolt for many many years now, for as long as I can remember, was also with them when it used to be web hosting buzz. I currently have my own reseller with them as well as the company I work for has a dedicated server with them and cannot find a single fault! They are competitively priced and their support and managed services are absolutely fantastic. Even our developers that we have comment on how great they are. The ability to hop on live chat any time of the day/night and… Read Full Review

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★★★★★

“Faultless support ”

Written on: 16/11/2017 by mikehind (1 review written)

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Web hosting, for someone like me who rarely has more than one site to manage, is one of those services you don't really want to be spending a lot of time thinking about. But when I do, it's important that the experience is quick and stress-free. So my favourite thing about Jolt is the on-line chat tech support. Over the years, I have probably needed to consult with them half a dozen times and each incident has been a good experience. It never takes more than a few seconds before someone is… Read Full Review

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★★★★★

“Exceptional Service”

Written on: 12/10/2017 by TallAndy (1 review written)

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I still consider my time with Jolt to be on the short side, at just a couple of months. However I feel compelled to express my content and appreciation for what Jolt brings to the table. I've had, let's say, a few queries which have required the attention of someone with more skill than me (not hard really). Each and every time I have received a prompt and professional response; usually within just a few minutes. The staff at Jolt really know what they're on with and are certainly not shy about… Read Full Review

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★☆☆☆☆

“Terrible experience being transferred over.”

Written on: 26/09/2017 by alexoco (1 review written)

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Terrible experience. They offer a free service to move your stuff across, which sounds great to someone like me who is not especially tech/web savvy. Jolt completely botched the move. Here's how. 1) They moved our e-commerce store but completely ignored the fact I mentioned it was hosted by bigcommerce. They pointed it Jolt instead causing the website to revert to a 2 year old version and we lost 3 days of business. They didn't even bother checking if it looked the same before and after… Read Full Review

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★★★★★

“Always happy to help”

Written on: 09/09/2017 by Abernathy42 (1 review written)

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I've spoken to them a lot as I kept messing up various things but they were always happy to help and responded immediately almost always!… Read Full Review

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★★★★★

“WHAT A AWESOME SERVICE!”

Written on: 12/06/2017 by EddiesLife247 (1 review written)

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I have joined the service today to find that my VPS was setup quickly and effeciently. there billing department had closed but they had given me the details so i can effectively migrate my data from an old host to this one. After having 2 issues relating to 2 different things the live chat response was epic and very quickly and professionally Very impressed with the service so far, staff are friendly and polite I am super happy!… Read Full Review

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★★★★★

“Fast and Reliable”

Written on: 31/01/2017 by John-3-16 (1 review written)

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I have been using JOLT since September 2016. I design and supply small business websites and had to make an urgent shift to JOLT as my then current hosting supplier (site5.com) who I had been with for many years went seriously down the pan and left me and my clients with no email or websites for 24 hours! I wouldn't normally give the name but their customer service was so bad I want to warn others! They never offered any apology or refund and I could not contact them either the day it happened… Read Full Review

Michaelmason's Response to John-3-16's Review

Written on: 12/02/2017

I had similar issues with Site5 and was always told to upgrade until I was paying something like $200 PCM.

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Michaelmason's Response to John-3-16's Review

Written on: 12/02/2017

I had similar issues with Site5 and was always told to upgrade until I was paying something like $200 PCM.

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★★★★★

“Reliable hosting”

Written on: 10/01/2017 by adamowenit (1 review written)

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I've had my site and email hosted with Jolt since 2013. During the re-brand from WebHostingBuzz UK to Jolt I wondered what would happen. I'm pleased to say response times are super-quick, even for issues requiring a little investigation. Would definitely recommend to anyone looking for a good UK web host. Their website is easy to use and they're always around if you need help. While other hosts seem to just care about making a profit, these guys are in the small minority of companies who put… Read Full Review

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★★★★★

“Awesome customer support”

Written on: 27/12/2016 by CarsonForbes (1 review written)

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Needed help on redirecting http to https and it was solved in less than 2 min with their help! Short and sweet! Thank you! :)… Read Full Review

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★★★★★

“Professional Customer Service & Product”

Written on: 09/09/2016 by jsaadat (3 reviews written)

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I'm an IT person and have some website hosting from long time. All time I was using different companies and then by end of 1-2years decided to change to an-other due to price and mostly from customer service. I was looking for good speed for my website, but always can't make decision due to price. By search I recently came to know about JOLT.co.uk and ask them for the SSD hosting, it was 10pm , and they reply with no time wasting. Then another days I ask more detail about the service and they… Read Full Review

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★★★★★

“SUPERB”

Written on: 02/08/2016 by Tr4ce (1 review written)

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I am so happy to have moved to Jolt The 24/7 support is outstanding Thank you for being there when I really needed you … Read Full Review

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★★★★☆

“Good Value”

Written on: 22/07/2016

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Hosting has been good and fairly stable for many years. When problems arise it can be frustrating at times. As I write my websites are all down and there appears to be no access to the client area to report it. The main jolt.co.uk is also unavailable. I am sure this will be resolved soon but access to a client area which is always online would be a great improvement. Despite these occassional problems I would still recommend jolt as a good value hosting company… Read Full Review

Jolt.co.uk's Comment

Written on: 22/07/2016

Thanks for your review. We haven't had any outages or issues of late so sorry to hear of the problems you face. Please email us, if you cannot reach our helpdesk and we'll look into it immediately for you.

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★★★★★

“Great support, rapid response :)”

Written on: 06/07/2016

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I'm satisfied with both the service uptime and quick response to support requests. I'm in for another year. :)… Read Full Review

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★★★★★

“Just best possible hosting :)”

Written on: 05/06/2016 by rvJames248 (1 review written)

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I try few hosting companies in last 10 years - the biggest names in world of hosting, BUT, every time I have few problems: slow speed (especially us hosters), slow support, big downtime, no possibility to resolve client's problems for settings, emails, dns and many other things. I think Jolt is best possible choice for private persons and companies to… Read Full Review

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★★★★★

“Best web hosting I've found”

Written on: 28/05/2016 by Alba37 (2 reviews written)

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I can't fault Jolt. I have tried several different hosting companies over the years and Jolt has been the best by far. I did worry contacting them for support as I am not a professional and only have a basic knowledge but they have been great in helping me sort out any bumps along the way (due to my inexperience) and I am hopefully learning more as I go along. They are flexible so you can talk to them through live chat or email, whichever suits you best at the time. … Read Full Review

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★★★★★

“Best service Ive ever recieved”

Written on: 05/05/2016 by thomasseanamos (1 review written)

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I have been with Heart Internet for around 7 years for my company Essex Web Creative to which we had a reseller account, dedicated hosting and more. We had a lot of issues and support with with our last hosting company and they always took a huge amount of time to get resolved along with alot unreliable downtime. Since moving to Jolt they have managed to consolidate all of our accounts onto a single dedicated server (saving us money) and transition all of the data making the transfer as… Read Full Review

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★★★★★

“Fantastic Service and top support”

Written on: 14/04/2016 by JulioPoole140 (1 review written)

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I must say that I have found Jolt.co.uk to be one of the best hosting providers I have been with. I run a small company and if I get stuck with a technical issue, their friendly, very fast and efficient staff are always available on chat to help. I would not hesitate in recommending them to others. Thanks… Read Full Review

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★★★★★

“Great service and support!”

Written on: 09/03/2016 by DamariConrad (1 review written)

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I am running a small business and found these guys on google. Since I require European hosting provider, they offer great support for value. Very happy with prompt answers if I have problems. Before I was stuck with Hostgator and their looong wait line for support. Thanks guys!… Read Full Review

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★★★★★

“Great service and communication”

Written on: 12/02/2016 by JulienT (1 review written)

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I've been using Jolt for around a year now and their level of service and support has been very satisfying for me. The communication has been clear and quick so I've never had to wait for long for a reply whenever I submitted a ticket. I recently had to change my hosting from a dedicated server to a shared hosting plan, and they made it easy and smoothly for me. I can definitely recommend their service to anyone… Read Full Review

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★★★★★

“Excvellent service”

Written on: 10/02/2016 by 87Murray (1 review written)

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Great service and always a superfast reply in times of need. Very happy. I had a billing issue which meant my domains were suspended. A quick hop on to the site and it was resolved within 3 minutes and all sites live again… Read Full Review

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www.jolt.co.uk