I've had outages, but nothing too long. I was down for over an hour once, but Gigapros team kept me informed about what was going on. The price is right for personal and small business needs and the customer service representatives are helpful. They are no longer very cheap, recommended!

I've been with Gigapros since 2014 and they have been amazing, they stay competitive and are always increasing their site space and offerings at to extra cost to me. The best thing is customer support, any question you have will be answered within 10 minutes. Their uptime is fantastic and ability to upgrade and downgrade is a plus, overall I highly recommend Gigapros.

Just read Gigapros TOS before signing up and check out the forums for discount codes. They give you features for which you can get familiar with in time when your ready to get serious. Very good host. Their hosting space is by far the best out there beating its competitors noticeably. So far, support has been good and they've gotten back to me within half a day. Support - excellent - live help and I have always been happy at the end.

Great support with fast responses in both live support or through email (tickets). My site is almost always up. I plan to stay put with Gigapros. The control panel seemed a little daunting and techie at first, but it's fine when you get used to it. Support - excellent - live help and I have always been happy at the end. They have great polite staff and that is why it was pleased to communicate with. I really appreciate all the work that they did for me. Thank you Gigapros team!

Services provided by Gigapros team are above normal, including software provided, and personal customer support. Often a question via email takes a few minutes to be answered. My last provided took days or weeks or never. Although not one of the best providers for cost per megabyte provided, Gigapros reliability and services makes it a good value. It will be interesting to see if the services remain acceptable as the provider grows with it's success.

The most impressive aspect though has to be customer service. With most companies, you'd be lucky to get a reply that day, whereas with Gigapros I normally hear from them within twenty minutes, and the advice is always helpful. Oh, and even the chat feature is brilliant, for once it's a real person who can actually solve problems on the other end. They also have exceptional customer service. I had no problems getting everything set up. I am very impressed by Gigapros service.

Gigapros' the best feature, besides the comparatively cheap price, and the myriad scripts installed with 1 button, is the customer's relations they have. by far, i have never been so happy with the customer's support in my life. There is a live online chat line. I've never waited more than 1 minute to chat with a fully capable operator that knew how to answer every question I had. They have a ticket system too, for rapid answering of problems and questions. I've asked a lot of questions, the average resolution time of my problems is 4 minutes. They also helped me transfer over 2gb of information from one of my past hosting providers to the Gigapros servers. They did all the work for me and for free!

Have had great experience with these guys. I've had numerous others in the past, only for them to cause hours of work with every change they made to their systems. Never had a problem with Gigapros, except a server glitch, which they took care of within 40 minutes of my notifying them. Great prices and package deals, too. If you have a one or two sites you may well have many years of happy service with Gigapros, but if your site is for business look elsewhere.

Gigapros is a provider who offers very cheap prices all around, for more web space and bandwidth than most other hosts can claim to provide. I also like their suggestion system. If they have enough votes for a certain product they will consider adding it. I haven't had to use customer service very often but I always get a reply. It used to be slower but now I receive replies sometimes within minutes. Highly recommend these guys.

I began with Gigapros when all I needed was a simple vanity page. Then I added a busy phpBB forum. Since then, I've upgraded my hosting package and began hosting video and other multimedia content. Excellent webhosting provider, uptime 100%, fast support team, fast servers - I highly recommend this web host for hosting forum discussion boards.

In my opinion, there is not better host then Gigapros provider! Luckily I've haven't had to use the support a lot, but when I have had to use it, responses have been very fast, and they will work with you to get things fixed. Lots of features, very knowledgeable fast and friendly support and the price is reasonable.

I have been hosting my sites at Gigapros for 10 months now and love them! You get so much for your money and I've had nothing but excellent experiences with customer support. As for uptime, I've never experienced any major downtime apart from when I started - I would have 20 minutes of downtime but these days, it's near 99.9%. You can make your own backups too and retrieve a file which you've accidentally overwritten or deleted from the directory. I LOVE IT!

Well, I'm a very satisfied by using Gigapros services. Support staff ROCKS!!! EVERY time I have a request, problem or issue I get an answer or a response quicker than if I could do things myself. I love the support! The uptime is great, their promise of 99.9% is correct. Can also add that there many useful features included in their hosting solutions, so I run my web site efficiently.

It is a tremendous value (I host several sites, e-commerce and Joomla) and I have always had prompt, satisfactory answers and solutions. The billing process is a little convoluted, but not a big deal - just pay attention to what they are asking you to do. I'm impressed with Gigapros support team. Always willing to assist me over and over again with even the smallest request. I have not had one day of trouble from this hosting account, and only contact them to help me set up issues with my domain. Very kind, easy to work with, and exceptional service and value.

Although Gigapros is not quite the cheapest hosting service available on the web I'm very amazed of the client service they provide and also of the quality of their service. They really serve their customers by meeting their needs for quality hosting. In time with hosting with Gigapros I needed their support several times, always getting quick solution of the issue. Thanks for the great work so far and keep it up. Highly recommend them.

I have been very satisfied with Gigapros thus far. I have 3 domains with them and have experienced a total of about 5 minutes of downtime in over 2 years. I have had 2 customer service issues that were resolved in a matter of minutes. They provide online backups, IT services - their team is really professional. They specialize in managed hosting solutions, software development, website design, website marketing, database integration & programming, & e-commerce solutions.

I can't possibly rave about them more. I've always been frustrated by hosting in the past. Not with Gigapros. They've helped me more than I even thought I needed it and installing apps on my page is as simple as clicking a button in their awesome admin page. I am happy with the customer service and am also happy with the control panel. Uptime has been great - 99.9% guaranteed. Good support information including knowledgebase and regularly updated system status. Got SSL certificate and IP address from them at minimal cost. The best hosting company I've ever experienced by a long way.

My experience with Gigapros tech support has been good prompt and helpful responses. They are solidly reliable, highly expedient at tech support and very competitive for the pricing. For the 1 or 2 times that I have had to use tech-support the response is super-fast and genuine, no canned answers. The things I like about them are: - servers respond fast, and I've never experienced downtime, - features are very good, - they increased everyones bandwidth for free a while ago. Go with this web hosting provider because you will not regret it!

I have been in IT business for almost 5 years now. Gigapros has been the best to me so far. They are so friendly and supportive, you kinda feel yourself at home with them. Technically speaking, to me they are second to none so far.

One thing I must say about Gigapros is that they have excellent customer service. When you use the online chat, someone answers pretty much instantaneously. You can't ask for more than that! And they are willing to help you out in any way they can. I've had my website with them for a number of years. It's solid as far as being up and running at all times. I love the prices. The server was down for about 15 minutes one month. That's pretty good up time!