Great support!

4.7 / 5
94% of users recommend this
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LondonSwede's review of Cloud Next -


“Great support!”

Written on: 01/09/2017 by LondonSwede (1 review written)

If I ever run into problems with my websites (normally they run faultlessly), Cloud Next responds immediately to the fault tickets I raise.
Most recently today, when a WP blog I run within a Rapid Weaver created website wouldn't load after an update of the WP module.
I raised the ticket at 12:57, and at 13:03 I received a reply that Gloud Next had found that an additional .htaccess file was causing a problem, so it had been renamed.
I did a quick check and found that the blog loaded again just like it should.
So, within six minutes I raceived both a reply and a fix! That's service!

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