No way to reach support directly

5quidhost
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317Armstrong's review of 5quidhost www.5quidhost.co.uk

“No way to reach support directly”

★☆☆☆☆

written by 317Armstrong on 27/11/2015

While it's been easy to order, it's been impossible to speak to a support staff. The submitting of a support ticket doesn't work from my account. And your FAQ doesn't provide any useful information.

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5Quidhost's Comment

Written on: 28/11/2015

If you click on the 'Support' link on our website you can submit a support request using the support form. This is described in your setup e-mail under "###### Getting Help With Your 5quidhost Account ######" which also includes a direct link to the support form.

It's also possible to submit a support request via the customer area (instructions for accessing that are also included in your setup e-mail). You can also find comprehensive contact details, and another link to the support form via the 'Contact' link on our website.

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Totaltalkfm's Comment

Written on: 19/01/2016

I have always had a prompt (within the hour) response from them with matters resolved in a timely manner.

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Madmoore's Comment

Written on: 04/03/2016

I too have always had a VERY quick response from my tickets / emails, and to be honest in my busy life email / tickets are far better than sitting on the phone for 30mins or so waiting for an operator to take the call, These guys are by far above the rest!!!!

Reply to this comment

Madmoore's Comment

Written on: 04/03/2016

I too have always had a VERY quick response from my tickets / emails, and to be honest in my busy life email / tickets are far better than sitting on the phone for 30mins or so waiting for an operator to take the call, These guys are by far above the rest!!!!

Reply to this comment

Madmoore's Comment

Written on: 04/03/2016

I too have always had a VERY quick response from my tickets / emails, and to be honest in my busy life email / tickets are far better than sitting on the phone for 30mins or so waiting for an operator to take the call, These guys are by far above the rest!!!!

Reply to this comment

Madmoore's Comment

Written on: 04/03/2016

I too have always had a VERY quick response from my tickets / emails, and to be honest in my busy life email / tickets are far better than sitting on the phone for 30mins or so waiting for an operator to take the call, These guys are by far above the rest!!!!

Reply to this comment

Madmoore's Comment

Written on: 04/03/2016

I too have always had a VERY quick response from my tickets / emails, and to be honest in my busy life email / tickets are far better than sitting on the phone for 30mins or so waiting for an operator to take the call, These guys are by far above the rest!!!!

Reply to this comment

Madmoore's Comment

Written on: 04/03/2016

I too have always had a VERY quick response from my tickets / emails, and to be honest in my busy life email / tickets are far better than sitting on the phone for 30mins or so waiting for an operator to take the call, These guys are by far above the rest!!!!

Reply to this comment

Madmoore's Comment

Written on: 04/03/2016

I too have always had a VERY quick response from my tickets / emails, and to be honest in my busy life email / tickets are far better than sitting on the phone for 30mins or so waiting for an operator to take the call, These guys are by far above the rest!!!!

Reply to this comment
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