written by PIRob on 29/01/2022
They changed a long term package on hosting an email to hike up the cost, well ok but it resulted in service issues.
You may be very clear about what you require and they take the money, then they trash your website forwarding because they cannot be bothered to read you requirements and look at your account. I used to think they were great, now they are costing my business a shed load of money.
They need to take customer care seriously, read, understand, advise then act. That is professionalism! Skim content and act is disastrous, they have got good at that.
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