written by davewjwiles on 03/12/2016
If it's maintenance free Why have I got to pay £90 just to find out if it can be, water has almost stopped flowing through it, twin Tec want £90 just to have a look then it could be scraped, friends have had other makes a lot longer without any problems, right now No not impressed .
As rated by our community of reviewers
Twintec's Response to davewjwiles's Review
Written on: 20/12/2016
Good Afternoon,
My name is Alisha and I am a member of the Customer Service Team at TwinTec. We are very sorry to hear that you are experiencing some problems with your water softener.
Our softener's do require little maintenance and do not need annual servicing. Unfortunately you have experienced a fault with your softener and this would require the attention of an engineer.
We would like to help you further in regards to this so please contact our Customer Service Department and one of our team will be happy to help you.
Kind Regards
Alisha
22274095's Response to davewjwiles's Review
Written on: 22/04/2017
I have had a softener for 10 years now salt is being used excessively and water continue to run into the drain.