Replaced an elderly & infirm device with a Harvey...

★★★★★
4.6 / 5
96% of users recommend this
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wghay's review of Harvey Water Softeners

★★★★☆

“Replaced an elderly and infirm device with a Harvey...”

Written on: 07/07/2019 by wghay (1 review written)

We've had water softeners (we live in London) for 30 years, and don't need to be convinced of the advantages - when the old one died after 15 years we looked around, and were impressed with the Harvey literature.

Sales rep was knowledgeable and helpful, and above all didn't hassle us while we were thinking about it.

When we decided to go ahead, installation was prompt and efficient - installer even fixed a problem with the pre-existing hard water supply in the kitchen.

Since then, back to the soft water we enjoy...

Only question is about salt: we expected the first two blocks to go quickly, but were surprised that the second two did too. We'll keep an eye on it...

  • 1 - 6 months

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  • Ease of Use

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By Harvey Water Softeners

Written on: 08/07/2019

Good morning,

Thank you for leaving us this review. We're pleased you upgraded your old softener to a new Harvey's one and it's great to hear you are happy with the results.

The first couple if salt blocks will go down a lot quicker than normal but this will slow down after 2 weeks or so. Please do keep an eye on it and it you see this continue we will send an engineer round to get this all sorted for you.

Thanks again,
Isabel

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