Poor Customer Service

Harvey Water Softeners
★★★★★
4.6
From 1685 reviews
94.0% of users recommend this

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

nicolaschristodoulou's review of Harvey Water Softeners

“Poor Customer Service”

★☆☆☆☆

written by nicolaschristodoulou on 19/01/2019

Performance of the product did not match the selling points. Enquires into this fell on deaf ears whilst within warranty, enquires after met with empty promises, resistance and insistence on a charge.

Pathetic, shameful customer service - in fact no service at all!

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

write a review

Harvey Water Softeners's Response to nicolaschristodoulou's Review

Written on: 23/01/2019

Good Afternoon,

I am really sorry to hear that you are not pleased with our customer service. We always strive to give the best service possible and we are very sorry that we let you down.

If you are able to contact either our Installations Department or our Service Department and a member of our team would love the opportunity to look into this further for you.

We look forward to hearing from you soon.

Kind Regards

Alisha

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!