I visited the Hull shop twice, as the first time it was closed during opening hours. I then went there again (a 30 mile round trip wasted ) only to see it closed again during opening hours... I called the number on the door, and after some time the person on the phone told the person suppose to be there had it was some sort of emergency..... Really....seems a bit shady as they didn't know straight away where the shop keeper was...Anyway, I will go to Harveys or somewhere else for my replacement new softener, salt and water tap filtration system for our new home.

My service appointment, booked for today has been cancelled with a few hours to go due, allegedly, to problems with their booking system. I was to be the second AM appointment after a call in Horncastle a few miles away. I then discover that the Horncastle appointment had been cancelled so presumably that is why I was summarily cancelled with just hours to go. So much for customer service!!