EWT Water Softener Reviews - www.ewtwater.co.uk

★★★★☆
4.5 / 5
85% of users recommend this
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Latest Reviews

★☆☆☆☆

“Gives only one star because I can't give less ...”

Written on: 01/11/2021 by LukaszWegrzyn (1 review written)

Gives only one star because I can't give less ... Our cabinet in the new kitchen was destroyed by the so-called "engineer" and the desire for an amicable repair was rejected by the company, the cost of repair is over 500 € or be very careful with the installer EWT there are many other companies that offer the same as those losers. This is how our cabinet was repaired by the EWT "engineer". Without photos, surely many of you would not believe it… Read Full Review

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★★☆☆☆

“Bad after service non action”

Written on: 12/08/2021 by 294Shea (1 review written)

Had a service 2 days ago, noticed a slight leak, attempted to top up salt, water poured out of filter. Reported this thru the App, EWT didnt call within the qouted '24' hours. I rang EWT, operator told me theyd get back to me. Now getting the usual emails and texts saying I will get an appointment. This is an URGENT problem, needing immediate attention, not an appointment for a no. of days/weeks time. I have never had a problem before with EWT… Read Full Review

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★☆☆☆☆

“No aftercare service or bothered to replace faulty...”

Written on: 30/01/2021 by JulieBanter (1 review written)

Purchased and installed 4th November. The water sixteen is top of their range, it’s supply a two bedroom small cottage with two pensioners living at the property. Since installation 5 engineers have been back as it’s using 1 bag a week they have reset the dials every time they have visited unfortunately it is still using 1 25k bag of salt a week. They insist that we are using 700 lites of water/day. We had a plumber to come and check our water system as we are in a water metre. All has been… Read Full Review

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★★★★★

“Fantastic Product”

Written on: 01/10/2018 by ShreyaShah (1 review written)

We had a EWT Water Softener installed earlier this year! What can I say from start to end the whole process was so smooth, called the customer service, got an amazing advisor who assisted me with all my questions. Booked an engineer who was brilliant, advised on all the features and explained everything in depth. The work was so clean. The water is brilliant, saves the pounds on drinking water, detergents and no salt marks on taps or shower screens. Loving it!!! Thank you so much… Read Full Review

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★★☆☆☆

“Poor after sales service”

Written on: 22/11/2016 by tnMcGarry8 (1 review written)

Unfortunately, I have 2 water softner system got installed in 2 of my properties. First of all they have increased the prices, reduced number of bags of salt they used to give and after sale service is exceptionally poor. If anything goes wrong they expect you to be engineer and do all the checks yourself. If they send an engineer you will be charged £30. I my opinion poor value for money. I should have gone to Harveys or any other company… Read Full Review

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★★★★★

“Clean cool water in our office”

Written on: 12/12/2015 by Reevesjm304 (1 review written)

we were having issues with the quality of the water in our office so we got EWT to install, they were prompt and the water cooler installed quickly, that was almost a year ago and we've had no problems… Read Full Review

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★★★★★

“Efficient, accomodating and friendly service”

Written on: 07/12/2015 by IanW321 (1 review written)

Options were clearly explained, installer was friendly and accommodated fitting the unit inside a small cupboard not right next to the sink at no extra cost(not the easiest option for EWT). High quality (very quiet running) softener and filter drinking water tap, both installed to high standard of fitting, pipework and cleanliness. Servicing including filter and salt options available. Online chat service used to confirm options was complete success. Salt bags were handled by EWT installer in… Read Full Review

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★★★★★

“Installation was quick an efficient! ”

Written on: 05/12/2015 by rhMcKenzie404 (1 review written)

Really happy with the EWT softener and drinking water filter. After recently having a new bathroom installed, we were concerned with the noticable effects of hard water. This was effecting the chrome and the glass. Since the installation of the EWT water softener we can see the improvement almost straight away. Great product really well installed!… Read Full Review

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★★★★★

“5 Star company”

Written on: 02/12/2015 by Adanx1978 (1 review written)

Having moved home in August we found the water to be extremely hard so decided to have a softener fitted by EWT and what a wise choice couldn't be more pleased. Well done to everybody at EWT… Read Full Review

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★★★★★

“Perfect solution to hard water”

Written on: 01/12/2015 by moose53 (1 review written)

After talking in detail with the sales staff and doing more research online, we decided to go with EWT's product. It hasnt disaapointed. After a couple of days we started noticing the difference in water softness and reduction of limescale in the bathroom and kitchen. I dont spend money on cleaning products now or waste time scrubbing the bathtub. It always looks clean and shiny. The system itself was installed quickly with little mess. It runs very quietly in the background even during the… Read Full Review

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★★★★★

“Great friendly helpful service”

Written on: 30/11/2015 by Sevenoakskat (1 review written)

Always helpful and friendly and willing to go the extra mile to make sure the customer is happy and the equipment is fitted efficiently and in the right place. Wouldn't hesitate to recommend them for a great service. The water softener product itself is also excellent and beneficial, has especially helped my partner with his eczema. Fast, efficient, friendly and great value for money as well… Read Full Review

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★★★★★

“Fantastic service and softener”

Written on: 30/11/2015 by muralidhar72 (1 review written)

We got softener installed in our home a month ago. We started seing the changes immediately like less washing powder, no lime scale on windows etc and most importantly we started feeling skin amazingly soft after bath. Overall amazing service… Read Full Review

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★★★★★

“EWT system”

Written on: 29/11/2015 by pravin1 (1 review written)

I recently had watersoftner installed by EWT systems I leave in hard water area and never realised water quality was so good with the watersoftner we already notice the advantage of softwater specially in bath, taps,shower screen etc. I also notice my skin is more softer then before so no more moisturising cream for me I am done. EWT systems also give you 15 year guarantee so its worth it I strongly recommend EWT to those who are considering to have one installed. … Read Full Review

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★★★★★

“EWT water softener”

Written on: 29/11/2015 by RuthParry (1 review written)

We have had the water softener installed for about a month. I have already noticed a reduction in the amount of washing powder I use and the quality of the water is much softer. I wish I had had one fitted many years ago. The fitter worked very hard and did not leave until he had answered all our questions and demonstrated it fully to us… Read Full Review

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★★★★★

“Best purchase this year”

Written on: 29/11/2015 by Lia216 (1 review written)

I was suffering from hard water problems in my home for a long time but eventually I found the company that solved my problems. I saw EWT package deal online and I was very impressed with the low price and other stuff, like free installation, that they include in the deal apart from water softener. I just filled my details and asked for callback. The lady from their customer service was very kind. Engineer who installed my unit was very fast, clean and professional. Now I just need to fill my… Read Full Review

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★★★★★

“Super Softener System”

Written on: 29/11/2015 by Ann228 (1 review written)

Have the EWT 605 system over a year now. Only used 4 bags of salt in the year compared to 8 bags with my old softener. I find EWT a great company to deal with and thei engineers are very professional. … Read Full Review

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★★★★★

“Best, Cheapest and Effective”

Written on: 28/11/2015 by 421George (1 review written)

It has been about three months since we got our EWT water Softner installed.We already see that detergents we use is reduced by 50%. The soaps and shower gel makes our skin soft. Best of all our shower screen looks as if it is brand new. Very Pleased… Read Full Review

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★★★★★

“We searched the market for Water softeners and decided...”

Written on: 28/11/2015 by Betames (1 review written)

We searched the market for Water softeners and decided to go with EWT. The handling of the order on the phone and the engineer that fitted was fantastic. We have been over the moon with the product and would certainly recommend if anyone asks. … Read Full Review

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★★★★★

“Excellent product”

Written on: 27/11/2015 by Cricket0101010101 (1 review written)

Our water softener was installed three years ago and since then we have not had to worry about the hardness of our water in one of the areas in Kent where the water is extremely hard. We have used less shampoo, washing up liquid and no dishwasher salt. The service has been excellence fron initial equiry to installation. The installer even refused a cup of tea as he was there to work not drink tea. The unit has been serviced every year to ensure that there are no faults. An excellent product… Read Full Review

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★★★★★

“Excellent Water Softener.”

Written on: 27/11/2015 by GaryMaz (1 review written)

I had the water softener and drinking system installed a couple of months ago and there is a noticeable difference in the build up of limescale. I have seen a dramatic change in the water quality both in general use and drinking water. An example would be the kettle. From the first contact with EWT I was dealt with by a very friendly and knowledgeable lady who answered my questions and concerns. Installation was arranged within a few weeks. Received confirmation email with date, time and… Read Full Review

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