written by darrenwesley on 19/10/2018
after multiple emails requesting a vat invoice never received a replay to any email ive sent
written by JazminBarnes on 07/05/2015
After several emails over a couple of days, with great advise on email I decided on my RO Unit. I ordered in the morning and it was delivered the next day. Great RO Unit and with super delivery service. The instructions where easy to follow for installation, I will definitely use in the future when I upgrade my system or replace filters. Thanks for the advise RO World the RO Unit works just as I wanted it to.
written by Quinlan61 on 21/01/2015
Note, this company have REMOVED their telephone number. You cannot call them if you have an issue. They only respond to email correspondence with a poorly trained assistant who knows no more than what is already written in the instruction manual. If you buy from here be prepared - if you run into an installation problem you are on your own.
written by Alvarado303 on 11/04/2014
Ordered £125 unit and paid extra for guarenteed next day delivery. Order received email so waited for delivery, nothing arrived. Rang company to be told the hadnt had chance to send and will try and get around to it that day. I asked to cancel and receive a refund to which they refused. Told me they sent the item but when i checked with APC the courier i was told they have nothing with my address. Left with no item, refused refund and very annoyed. Save your money and avoid this dreadful company!
written by louiseeee55 on 14/02/2014
Nothing but good, ordered on on the 20th and recived the next morning, fantastic unit... Can't recommend enough.
written by Julianrm on 10/12/2013
Ordered two stage RO unit, out of stock...received a call to offer three stage unit at no extra cost, accepted gratefully. Item promptly dispatched and delivered. Well pleased. Cheers.
written by on 25/11/2013
first class service from start to finish. Doesn't matter what i've bought the service has been brill. Highly recommend this company.
written by gemmagemmax on 23/11/2013
purchased an ro unit and booster pump plus some other bits which was delivered 2 days later. very happy with order quick pointer for the guys at ro world. did not seem to get a confirmation of order but it might be my emails, just thought id say gemma
written by imsobusy on 22/11/2013
Brought a 4 stage unit for my aquarium, worked very well from the start. All my water tests including TDS etc came back clear. I would have given this product a 5 start if the instructions had been slightly clearer. Thanks.
written by on 22/11/2013
Bought a 6 stage unit with di for my new marine tank, very quick delivery and fantastic product. Cant fault at all and answered all my questions promptly. would buy again, more than happy with service.
written by terrieclayton on 21/11/2013
Bought the RO unit in January but it was sent with no DI unit as there was a supply problem. Despite several emails this never arrived so I gave up. Then last month I decided to try again as my reef tank really needed it. What a difference! I had excellent customer care from K who had to obtain the housing to housing clips from another source. The DI unit and clips arrived very swiftly and well packaged. Would have been five stars but for the earlier supply problem.
written by Davejnr on 21/11/2013
After receiving the unit which was late I had to wait on one part to arrive That never arrived nobody got In touch Shen I emailed they said it was on its way didn't appear so asked for money back this was refunded eventual yap part from that the ro unit works perfect if the customer care was better could have gave more stars
written by Givenup on 21/11/2013
No acknowledgement or receipt of order. Unit arrived badly packaged and broken. No response when I requested unnoticed replacement parts. Told to calm down when I said I was sending the unit back for a refund. Parts never arrived and I had to buy them elsewhere.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site