RO World Reviews - www.ro-world.co.uk

★★★☆☆
3.4 / 5
62% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Latest Reviews

★☆☆☆☆

“No VAT invoice ”

Written on: 19/10/2018 by darrenwesley (1 review written)

after multiple emails requesting a vat invoice never received a replay to any email ive sent… Read Full Review

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★★★★☆

“Great Item - quick dlivery”

Written on: 07/05/2015 by JazminBarnes (1 review written)

After several emails over a couple of days, with great advise on email I decided on my RO Unit. I ordered in the morning and it was delivered the next day. Great RO Unit and with super delivery service. The instructions where easy to follow for installation, I will definitely use in the future when I upgrade my system or replace filters. Thanks for the advise RO World the RO Unit works just as I wanted it to… Read Full Review

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★★☆☆☆

“INADEQUATE AFTER SALES SUPPORT”

Written on: 21/01/2015 by Quinlan61 (1 review written)

Note, this company have REMOVED their telephone number. You cannot call them if you have an issue. They only respond to email correspondence with a poorly trained assistant who knows no more than what is already written in the instruction manual. If you buy from here be prepared - if you run into an installation problem you are on your own… Read Full Review

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★☆☆☆☆

“Terrible customer service and very rude on the phone”

Written on: 11/04/2014 by Alvarado303 (1 review written)

Ordered £125 unit and paid extra for guarenteed next day delivery. Order received email so waited for delivery, nothing arrived. Rang company to be told the hadnt had chance to send and will try and get around to it that day. I asked to cancel and receive a refund to which they refused. Told me they sent the item but when i checked with APC the courier i was told they have nothing with my address. Left with no item, refused refund and very annoyed. Save your money and avoid this dreadful… Read Full Review

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★★★★★

“brill !!!”

Written on: 14/02/2014 by louiseeee55 (1 review written)

Nothing but good, ordered on on the 20th and recived the next morning, fantastic unit... Can't recommend enough… Read Full Review

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★★★★☆

“Upgraded !”

Written on: 10/12/2013 by Julianrm (1 review written)

Ordered two stage RO unit, out of stock...received a call to offer three stage unit at no extra cost, accepted gratefully. Item promptly dispatched and delivered. Well pleased. Cheers… Read Full Review

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★★★★★

“Everything I have gotten from RO-Wold”

Written on: 25/11/2013

first class service from start to finish. Doesn't matter what i've bought the service has been brill. Highly recommend this company… Read Full Review

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★★★★★

“GREAT!”

Written on: 23/11/2013 by gemmagemmax (1 review written)

purchased an ro unit and booster pump plus some other bits which was delivered 2 days later. very happy with order quick pointer for the guys at ro world. did not seem to get a confirmation of order but it might be my emails, just thought id say gemma… Read Full Review

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★★★★☆

“great product”

Written on: 22/11/2013 by imsobusy (1 review written)

Brought a 4 stage unit for my aquarium, worked very well from the start. All my water tests including TDS etc came back clear. I would have given this product a 5 start if the instructions had been slightly clearer. Thanks… Read Full Review

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★★★★★

“Great Service & Product!!!”

Written on: 22/11/2013

Bought a 6 stage unit with di for my new marine tank, very quick delivery and fantastic product. Cant fault at all and answered all my questions promptly. would buy again, more than happy with service… Read Full Review

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★★★★☆

“Excellent customer care from K. ”

Written on: 21/11/2013 by terrieclayton (2 reviews written)

Bought the RO unit in January but it was sent with no DI unit as there was a supply problem. Despite several emails this never arrived so I gave up. Then last month I decided to try again as my reef tank really needed it. What a difference! I had excellent customer care from K who had to obtain the housing to housing clips from another source. The DI unit and clips arrived very swiftly and well packaged. Would have been five stars but for the earlier supply problem… Read Full Review

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★★★☆☆

“Not too bad ”

Written on: 21/11/2013 by Davejnr (1 review written)

After receiving the unit which was late I had to wait on one part to arrive That never arrived nobody got In touch Shen I emailed they said it was on its way didn't appear so asked for money back this was refunded eventual yap part from that the ro unit works perfect if the customer care was better could have gave more stars… Read Full Review

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★☆☆☆☆

“Very rude people”

Written on: 21/11/2013 by Givenup (2 reviews written)

No acknowledgement or receipt of order. Unit arrived badly packaged and broken. No response when I requested unnoticed replacement parts. Told to calm down when I said I was sending the unit back for a refund. Parts never arrived and I had to buy them elsewhere… Read Full Review

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