Only the size & looks are sturdy

I had the watch for 1 year, had bought this watch with the impression of a sturdy strong watch supported by big Rand OMEGA.
But unfortunatley, the watch is not as strong and sturdy. I had a problem with the date and sent the watch to Omega for correction and was told that the the internal parts are damaged as there was a shock to the watch.
In reality the omega team had found a small scratch on the Bezel and pointed the defect to it.The scratch on the bezel was due to a scratch by a sharp object but not a smack.
It was a complete dissappointment to know that the an expensive, big brand watch is not what is claimed by the Company.