Never book with Contours Walking Holdays!

“Never book with Contours Walking Holdays!”

Written on: 18/03/2020 by cindyoutlaw (1 review written)

Our group of 14 booked with Contours for a West Highland Way trek in September 2019 with a payment for 7 double rooms. Contours received approval from us to book more than 2 in a room if that was necessary to keep us together in one location each night. In several of our accommodations, we were 3 and 4 in a room when the accommocation had empty rooms. Our group was also split between several sites many nights even though we could have fit into one hotel. We were denied any reimbursement for the missing rooms. They maximized their profits over customer care and satisfaction. I will never use this company again and I do not recommend anyone using them.