Incredibly Patient.

I signed up for a voipfone account and have two Snom phones.

I called in for advice, I was talked through the setup of the phones and also how to add and configure some extensions.

I then spent 20-30 mins on the call with John I believe going through all the features and settings in the customer control panel, the system works very, very well and the advice and patience I was given were excellent.

I would happily recommend Voipfone.