A complete disaster of a company

Why can I not give not give 0 stars. One star implies that Gradwell does something well. They do not.

Gradwell used to be an amazing service provider but they have gone to the dogs and are beyond useless. I had moved everything away from them apart from the DNS service on the basis that what harm could that do and it was not worth the bother. HOW WRONG COULD I BE.

Gradwell has basically taken me off line every morning for the past week because of an invoice that should have been credited out months ago and I have had to call every morning to get things correct and to receive assurances that it would not happen again and protestations of apologies.

It is now Sunday morning and they have done it again and nobody is taking my call, responding to my emails, tweets or any means of communication.

There support and services are a joke and I would strongly recommend that you do not use there services. Nobody else can be this bad.