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Dan15252's review of Teltyres Telford Limited-

“Helpless ”


written by Dan15252 on 08/07/2023

Teltryes are misleading customers please avoid!!! I had a locking nut problem so I looked online for the best around to remove them as I lost the locking nut key. After seeing good reviews I when for this place as they claim to be professionals and experienced experts at removing them. I had my van booked in for 1pm. after not hearing from them I rang the office for the young lady to tell me they are struggling. It was shutting soon so I needed to book in at a later date and collect the van. the man came in the office and said they can not do it as there is not time today and the job is a lot harder now so the price is going up. I wen outside to discover half a bolt left on. So I booked my van in for a second time at 10am after waiting all day I ring them at 4 o clock to now be told they can not do the job as the last person has made it really hard for it to be done. When I explained that it was them she said they will have to drill it out and it will take hours.I needed new tyres so I agreed to go back again. After hours waiting I was told by the young apprentice that they can not do it and take it to someone else. I when to my van and the rim had been butchered and bolt was melted down to nothing to make it impossible to take off. After trying 3 more garages no one will touch it, they all say it’s the worst attempt ever and go back to the same people who done the Damage as it was a simple job and should of only taken no more than 1 hour. Im really disappointed that they have left me in this pickle, and cost me hundreds now to repair.

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