written by AlanSp on 10/09/2020
I eventually received a response from Sainsburys regarding the travel insurance that I had organised and paid for for a foreign holiday booked for May 2020.
email received 9th September - when I was promised a response within 3 working days in June 2020 - only 3 months late.
When my holiday was cancelled in late April I contacted Sainsbury Travel Insurance in an effort to re-schedule for May 2021.
I was informed that my travel insurance could not be used for a holiday in 2021 & offered a £10.00 refund as a goodwill gesture, which I declined.
The Sainsbury staff that I spoke with were neither user friendly or in my opinion professional.
I will not be using Sainsburys Travel Insurance cover again & will terminate the insurance cover that I have with them for my property etc as soon as possible.
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