Don't get insurance

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Intana - www.intana-assist.com
★☆☆☆☆
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8.0% of users recommend this

hnPatterson21's review of Intana - www.intana-assist.com

“Don't get insurance”

★☆☆☆☆

written by hnPatterson21 on 04/01/2016

Husband sustained life threatening injury in work two days prior to flying to palma nova. Put a claim for the cost of holiday as we were unable to go. 8months on we still have not had any money refunded. Intana do not reply to our emails and there's no phone number to contact them. I'm infuriated with the way we've been treated. We paid our holiday insurance in good faith with the comfort of knowing that we'd be covered for any mishaps. I forwarded all the documents that they requested along with hospital report, medical certificates and a letter from my GP. I purchased the insurance via a link on ryanair web site. I strongly feel that Ryanair should remove intanas link as it gives a false sense of security. Warning do not!! Get holiday insurance with Intana!!

  • May2015

    Date of Insurance (month/year)

  • Other

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

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