Misleading Insurance Policy, Terrible Customer Service

Insure and Go - www.insureandgo.com
★☆☆☆☆
1.4
From 479 reviews
13.0% of users recommend this

  • Value For Money

carolirish's review of Insure and Go - www.insureandgo.com

“Misleading Insurance Policy, Terrible Customer Service”

★☆☆☆☆

written by carolirish on 05/01/2017

I purchased this policy and was on holiday in Sri Lanka and was bitten by a dog that may have had rabies. I had to have shots immediately for tetanus and rabies while I was there and was told I MUST have the full course of rabies treatment or I could die. They are a course that are done on specific dates between each other. I had two before I came back from holiday and had to have the full course done in the UK. Insure and go will not cover me for this treatment calling it non-emergency. Preventing dying I think is pretty much an emergency to me. They also tried to prevent me from claiming before this by stating they only allow a 31 day policy despite the fact their website is utter rubbish and falls over every second link. DO NOT USE THIS COMPANY.

  • 26/07/2016

    Date of Insurance (month/year)

  • Single trip insurance

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

    Were you treated fairly?

  • Value For Money

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