written by DarrenDsouza0512 on 06/05/2012
After long time, this year ended up very unhealthy in Las Vegas and was taken to a hospital quickly. As soon as the insurance was phoned they could not be more helpful. Direct Travel advised us to keep all our bills for cabs etc.
They phoned us every day and advised us on what to do next. We phoned them to tell them I had been discharged from hospital and they arranged a flight that night back to the UK with a cab waiting for us at the other end to take us right to our door. Just got the medical expenses back from them in a cheque.
As rated by our community of reviewers
Donnsmith's Response to DarrenDsouza0512's Review
Written on: 04/09/2013
On the phone ten minutes going through all the preexisting medical conditions Then told that the heart and prostate cancer I had declared would not be covered. What sort of mickey mouse insurance is this? Try Avanti or Saga and obtain insurance that what gives you the cover that is needed. How can any insurance company send you on holiday without full cover? InsureandGo UK you're fired! Regards, If you do not cover heart and cancer inform in your advertisements.