Annual family travel cover

Click here if this is your business
American Express Travel Insurance
★★☆☆☆
1.8
From 53 reviews
21.0% of users recommend this

  • Value For Money

Click here if this is your business

AlexiaLeonard8's review of American Express Travel Insurance

“Annual family travel cover”

★☆☆☆☆

written by AlexiaLeonard8 on 29/12/2016

The operation of the pre-existing condition exclusion is one sided. I was required to declare a new condition partway through my annual cover which was not in existence at the start of the policy. I was declined cover for the remainder of the term and offered no premium refund when I cancelled the policy as it was now worthless to myself and my family. While this complies with the terms and conditions it does not feel very fair. (The claim was paid for the cancelled holiday, but the process was challenging and the fairnessof the ongoing policy is questionable)

  • Annual

    Type of Insurance

  • Unfairly

    Were you treated fairly?

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account