Sales consultant was efficient and very helpful. Some of the documentation is rather unhelpful in tone. eg about visas. Could have same message but not put so negatively.

My call to World Wide Cruises was answered immediately and the agent was very friendly and helpful and not at all pushy. I was able to make my booking with ease. I would have preferred him to mention that the flights were not direct flights to my destination and similarly the return flight but overall I was highly satisfied.

Customer care was great and would recommend Worldwide Cruises UK to family and friends. I would book cruises again in the future through your company.

The person I dealt with was very helpful with re-arranging our itnerary and sorting out an alternative cruise. Answered all my questions fully as well.

Recently found a cruise offered by WorldWide on Travelzoo, when I contacted them for more information the person I spoke to was very polite courteous and helpful. He asked a few questions to establish what was important and then did a search, coming up with a more suitable alternative with a different cruise company that offered more for the same price. I wasn't able to make a decision there and then so he summarised everything in an email and provided direct details so I could deal with the same person throughout. He did chase us up, but was careful to ensure we weren't feeling harassed by him. The booking experience was quick and painless, if the level of service continues all the way to departure, I won't hesitate to recommend or use them again.

Reconfirmations on problems . Told me to call if anything was not clear or further explanation needed. Went through the itinary a few times for clarity. Prompt and efficient service . They did well in explaining further clarification as I required. I felt I was looked after and given a lot of options etc.. They returned calls when we were cut off. Very good and if the cruise is as good as he has suggested I will be telling people when I return. I have already given Worldwide Cruises information to a few friends who always go on cruises but have never used your services.

We called on a sunday afternoon and held for almost half an hour but no-one responded. We left a message not expecting a call back. However, the person I dealt with called us back on Monday am as requested in our message and was extremely helpful in giving us different flight and date options - I think we changed or mind 3 times but nothing was too much trouble. Very competitive prices - now looking forward to our holiday.