Waste of time

TravelStay - www.travelstay.com
★★★★☆
4.5
From 282 reviews
99.0% of users recommend this

Guest's review of TravelStay - www.travelstay.com

“Waste of time”

★☆☆☆☆

written by on 02/08/2013

I found a great deal on their website and tried to book online but was told there was some problem processing the payment. When i tried to book by phone I was quoted a much higher price and they told me to ignore the website! I booked the same accommodation through a rival.

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Maxtravelstay's Comment

Written on: 03/09/2013

Dear Sir / Madam
We are sorry to hear that you were unsatisfied. Please contact us to provide more information as we cannot understand how this could possibly have occurred: (1). The Call Centre use exactly the same website as yourselves, and prices are the same. (2) We not only price match but have lower prices on over 8500 price points! This is checked every day. We are happy to offer a £10 voucher towards any future booking if you are able to get in touch by phone or email to provide more information, We look forward to hearing from you. Thanks, Max, Senior Manager, TravelStay Customer Care

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