written by Kalliralli on 22/03/2013
Booked a flight with travelpapa from Nairobi via Kigali to Dubai and few weeks after I got mail about a little schedule change. Okay no problem, and the also said I should check on "checkmytrip.com" to be secure on my flights. I checked the website few times before heading to the airport in 15 hour bus from Dar es salaam, but when I got there the flight company said there was no flight! I could get a flight to Kigali and perhaps the next morning to Dubai, I had no choice but to take the flight and be stuck in the really small airport in Kigali the whole night. You need a visa to go to Rwanda so I was not buying one just to stay one night at a airport hotel. No restaurants were open in the airport and after waiting the whole night i finally got confirmation about the flight to Dubai. The flight company said the flight had been changed months before and it was the travel agencis fault i did not get the information. Check my trip still had the flight confirmed even if there was no flight.
Thats what I have to say about Travelpapa, never again.
As rated by our community of reviewers