Travelate - travelate.co.uk Review

★☆☆☆☆
1 / 5
From 4 reviews
0% of users recommend this

RosemarieJune's review of Travelate - travelate.co.uk

★☆☆☆☆

“I thought I was in good hands booking through...”

Written on: 19/10/2017 by RosemarieJune (1 review written)

I thought I was in good hands booking through them.NEVER AGAIN. First holiday they didn"t add my 20k luggage (although I pd the £70) and charged £64 to my bill,£7.each time myself and my friend boarded a plane and as I had booked the 2nd holiday I couldn"t cancel. The same happened there except I had to pay the airline another £60 for the 20k luggage and they wouldn"t send me a summary of what I paid for. No special assistance was provided even though they knew I needed it and I had it for the first holiday. Now trying to sue them but they don"t answer the phone and there is no correct address. STAY WELL CLEAR. It would have been nice to know IF this company was LIGIT BEFORE I HAD ANY DEALINGS WITH THEM.

Rosemariejune's Response to RosemarieJune's Review

Written on: 02/01/2018

After many phone calls/e-mails and telephone calls I finally got back the £189 this company owed me plus another £27 they owed me from YOU WILL NEVER BELIEVE THIS ,I DIDN"T AT FIRST,the £27 they took from my account 35 DAYS AFTER THEY HAD BEEN PAID IN FULL. If I had not asked for a print out of TRANSACTIONS made on my account I would not have found this out. BEWARE CHECK YOUR BANK ACCOUNT from when you BOOKED YOUR HOLIDAY

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Barbarakilfoyne's Response to RosemarieJune's Review

Written on: 28/07/2018

I had all this with translate I am still trying to get my money back the worst company I have ever travelled with never again rude awful should not be in business I understand how you feel I am going to name and shame them

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